shutting down Win95 - hangs
Posted on 1998-05-02
I have a new 233MMX system. It has Win95 version C, I believe this is also known as OSR2.5. When trying to restart or shutdown it sometimes hangs on the "please wait while your computer shuts down screen". It doesn't do this all the time so using Microsoft's article #Q145926 doesn't help. Because it doesn't hang consistently I find troubleshooting impossible, so far. I've disabled APM. I am concerned that powering off or resetting the system from this screen will cause other problems.
Other than win95 I have installed Corel WordPerfect Suite 8 and Mcaffee virus scan. The webscan that came with it has been removed, with no benefit. The start up folder is empty.
Any help will be appreciated. If you need more info please ask.