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Error: Access is denied (to LPT1)

Posted on 1998-05-05
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Last Modified: 2012-08-13
HELP !!!

  I've problem:
  There is local Windows NT4.0 net with 1 Server
  and 33 workstations (NT or 95). We have several
  printers including HP 4000N laser printer with
  JetDirect interface (net is 10TBase Ethernet Compex
  Twisted Pair, TCP/IP is the only protocol).
  When I've installed JetAdmin software (only the ports)
  on 2 Ntworkstation stations their local printers
  (Epson 1000 ESC/P2 and Houston Inst. JetPro 360+)
  stoped work. Error message say: "Error writing to LPT1:
  for Document Test Page : Access is denied". I try
  uninstall all printer drivers, JetAdmin software, etc.
  Nothing helps. On one workstation I did the installation
  again starts from fdisk and system install (there is
  WindowsNT4 + NT4ServicePack3 + Office 97 PL Standard +
  Epson driver + HP4000N driver). Installing HP 4000N
  network printer = local printer's dead...

  HELP !!! Somebody who saw "Access is denied" printer
  error message, please, HELP !!! It just can't be !!!

      Robert      mailto: beton@zeus.polsl.gliwice.pl
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Question by:beton2
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LVL 15

Expert Comment

by:jrhelgeson
ID: 2014273
Very interesting problem you have there.

If I understand correctly, the 2 NT machines that have local printers will not print to their local printers once the JetAdmin software is installed?
Are they able to print to the 4000N?

How are you connecting the printers to the print queue?  Are you capturing, printing directly to the network address, or to a queue serviced by the NT server?

What version of HP's JetAdmin Software are you using?

Let me know,

JR Helgeson
0
 

Author Comment

by:beton2
ID: 2014274
Hi,
my story is true, my problem is no longer so bad becouse I found the solution at
http://www.hp.com/cposupport/printers/support_doc/bpl03836.html

>     If I understand correctly, the 2 NT machines that have local printers will not
>     print to their local printers once the JetAdmin software is installed?
yes

>     Are they able to print to the 4000N?
yes

>     Are you capturing, printing directly to the network address,
HP4000N and HP DJ750C+ are connected via JetDirect port, so they have own net addresses

>     or to a queue serviced by the NT server?
HP DJ750C+ is also connected via server as \\servername\ploter for batch plotting from
files

>     What version of HP's JetAdmin Software are you using?
2.53

thx, for your interest
                                             Robert
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LVL 15

Accepted Solution

by:
jrhelgeson earned 200 total points
ID: 2014275
That's right where I was heading.  I had a feeling it was getting spooling errors.

Glad I could be of some help.
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Author Comment

by:beton2
ID: 2014276
Thx anyway !!!

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