Floopy Drive not reading

I asked this question before with no correct answer. I just found something new. When I tried to scan the Floopy with Norton Anti-virus it came back saying The drive is locked by a disk utility. I removed anything I thought might have a disk utility, with no luck. Help
jhagen042698Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

mitrakisCommented:
jhagen,

sorry, but I think "asked this question before" is not a useful information at all.
Any info posted in your previously asked question would be very helpful...

When does this error occur ? Only when scanning drive with Norton AV or in any case or just in DOS or just in WIN95 or do you use a different OS than WIN95 ?

Please be more specific.

Regards
-Stavi-
0
estestCommented:
Need more info. Is this a propietary system? Does it read any disks or just disks that it formats? If there are any error messages post them here.
0
jrhelgesonCommented:
Is this the hewlett packard system?

Re-post your question here so we can help you.
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

rmarottaCommented:
Are you running any type of disk compression?
Can you sucessfully format a floppy with this drive?
Ralph

0
jhagen042698Author Commented:
This is just a plain 3.5 inch floopy. The drive can not read at all (Windows DOS). I tried the cables,when I try to use it in windows the message is 'A:\is not accessible The device is not ready. In DOS the message is 'Not Ready Reading Drive A'. it is the Norton Anti-virus talking me that the drive is locked by a disk utility. I am not using any disk compression. When I try to read the floopy the disk light goes on for 2 seconds, off for 2 seconds that on for 15 secords before it gives me the message. This is not a hewlett packard system.
0
rmarottaCommented:
Can you hear any activity from the drive when it is accessed?
Make sure the power cable is inserted onto its connector correctly.
Ralph

0
jrhelgesonCommented:
Have you done a virus scan?
Have you tried replacing your floppy drive?
0
jhagen042698Author Commented:
I can hear the activity from the drive. I have done a virus scan with the May 98 virus updates, all is clear. What I am tring to do is avoid replacing the floopy drive.
0
OttaCommented:
Check that the ribbon-cable is fully &
correctly inserted, i.e., tight, and
not "offset" by a pin, at either end.

Try swapping ribbon-cables.
0
jrhelgesonCommented:
It's time to spent $20.00 and buy a drive!
If it still does not work, TAKE IT BACK!
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jhagen042698Author Commented:
Why do you feel it is time to buy a new drive, have you had this problem before.
0
rmarottaCommented:
Have you tried to format a disk in the drive?

0
rmarottaCommented:
What I'm reading here tells me that you can't read a disk.  Perhaps the disk is defective.
Have you tried to format a disk in the drive?
Ralph

0
jrhelgesonCommented:
Yes I've had these types of problems before.  I am a PC Repair Technician.
They always take about a 1/2 to 3/4 of a second to troubleshoot.

Just replace the drive.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Hardware

From novice to tech pro — start learning today.