Floopy Drive not reading

I asked this question before with no correct answer. I just found something new. When I tried to scan the Floopy with Norton Anti-virus it came back saying The drive is locked by a disk utility. I removed anything I thought might have a disk utility, with no luck. Help
jhagen042698Asked:
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jrhelgesonConnect With a Mentor Commented:
It's time to spent $20.00 and buy a drive!
If it still does not work, TAKE IT BACK!
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mitrakisCommented:
jhagen,

sorry, but I think "asked this question before" is not a useful information at all.
Any info posted in your previously asked question would be very helpful...

When does this error occur ? Only when scanning drive with Norton AV or in any case or just in DOS or just in WIN95 or do you use a different OS than WIN95 ?

Please be more specific.

Regards
-Stavi-
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estestCommented:
Need more info. Is this a propietary system? Does it read any disks or just disks that it formats? If there are any error messages post them here.
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jrhelgesonCommented:
Is this the hewlett packard system?

Re-post your question here so we can help you.
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rmarottaCommented:
Are you running any type of disk compression?
Can you sucessfully format a floppy with this drive?
Ralph

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jhagen042698Author Commented:
This is just a plain 3.5 inch floopy. The drive can not read at all (Windows DOS). I tried the cables,when I try to use it in windows the message is 'A:\is not accessible The device is not ready. In DOS the message is 'Not Ready Reading Drive A'. it is the Norton Anti-virus talking me that the drive is locked by a disk utility. I am not using any disk compression. When I try to read the floopy the disk light goes on for 2 seconds, off for 2 seconds that on for 15 secords before it gives me the message. This is not a hewlett packard system.
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rmarottaCommented:
Can you hear any activity from the drive when it is accessed?
Make sure the power cable is inserted onto its connector correctly.
Ralph

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jrhelgesonCommented:
Have you done a virus scan?
Have you tried replacing your floppy drive?
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jhagen042698Author Commented:
I can hear the activity from the drive. I have done a virus scan with the May 98 virus updates, all is clear. What I am tring to do is avoid replacing the floopy drive.
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OttaCommented:
Check that the ribbon-cable is fully &
correctly inserted, i.e., tight, and
not "offset" by a pin, at either end.

Try swapping ribbon-cables.
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jhagen042698Author Commented:
Why do you feel it is time to buy a new drive, have you had this problem before.
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rmarottaCommented:
Have you tried to format a disk in the drive?

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rmarottaCommented:
What I'm reading here tells me that you can't read a disk.  Perhaps the disk is defective.
Have you tried to format a disk in the drive?
Ralph

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jrhelgesonCommented:
Yes I've had these types of problems before.  I am a PC Repair Technician.
They always take about a 1/2 to 3/4 of a second to troubleshoot.

Just replace the drive.
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