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Lost modem in device manager

Posted on 1998-05-12
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Last Modified: 2013-12-16
While trying to install Viking 56k modem, I lost modem icon in control panel. It is still listed in device manager but does not have any properities.
It does pick up the 56k modem but also does not have any properities. It will not let me delete the current settings.
Aol recognizes the modem only in expert setup. My other online services do not recognize a modem.       
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Question by:MarieM
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cymbolic earned 100 total points
ID: 1755850
There is a lot of information regarding modem installation in the windows subdirectory, located in .txt files.  Check out FAQ.TXT, HARDWARE.TXT, and GENERAL.TXT.  If you do a search for the string modem, you will pull up even more info files, but I recommend you read through FAQ & HARDWARE before proceeding.  You will find information in there about how to set up "non standard" modems for win95.
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Author Comment

by:MarieM
ID: 1755851
Thanks for a speedy answer.
I read thru the txt. files and understood the problem but not the solution. I reloaded win95 and ran it in safety mode. When asked if I wanted to use expert setup I did, that way I could respond no when it asked me to overwrite a program.
I now have my modem back and couldn'd be happier. Thank you for your help
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