Link to home
Start Free TrialLog in
Avatar of tstaddon
tstaddon

asked on

Canon BJC600 info. Please don't lock this question!

Regarding emptying the waste ink tank, I can put more details down.

I have heard a rumour that non-Canon ink manufacturers are considering legal action because Canon are stating their inks to be the cause of faulty print heads, when in fact wear and tear is the source of the problem.

Ink formulations are very similar, and those inks are rigorously checked, so I would be wary about such claims.

For anyone with a BJC600 series printer, I recommend you halve the life expectancy of the print head that they suggest. From my own experience, and from what ex-Canon engineers have told me, their recommendation is very optimistic.

Does anyone have more information on this?
Avatar of billko
billko
Flag of United States of America image

I'm surprised that Canon would make a statement like that.  Usually, companies are not so bold, and go only as far as saying something like, "Use of ink other than our brand may cause damage to your printer, and may void the warranty."

Bill
ASKER CERTIFIED SOLUTION
Avatar of seychell
seychell
Flag of Australia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of tstaddon
tstaddon

ASKER

I have actually seen a letter *allegedly* from Canon sent to a customer which says clearly that the non-OEM ink directly caused a print head failure. They wanted £230 to fix the problem.

I have also seen an ex-Canon engineer's report which said excessive wear and tear was the cause in this case, and the non-OEM ink was recommended by him for use (he said he used the same ink cartridges).
Adjusted points to 150