Solved

cannot install modem

Posted on 1998-05-16
4
177 Views
Last Modified: 2013-12-27
I have a second pentium PC running winnt with sp3.
I'm trying to install a US Robotics modem but have
no documentation; it looks like a newer model
(includes PNP), with these numbers:
FCC ID: CJE-0335
My cmos setup shows two com ports: com1 and com2,
the IRQ for the modem is set there at: IRQ 3
The card is set to PNP (no jumpers).
I've tried to install it with diferent US Rbotics
models, even added more com ports ( on Control
Panel > 'ports' )with no luck.
Can anyone shed some light here?, what's the proper
way to install it from scratch?.
TIA for any help or suggestion.

Efrain R Portales
0
Comment
Question by:efrain12
4 Comments
 

Expert Comment

by:alex66
ID: 1146743
WinNT is not Plug & Play, so you will have to manually configure the jumpers on the modem to match whatever free com port/irq you have available.

Com1 & Com3 generally use irq4, Com2 & Com4 generally use irq3.

If you have no devices using Com1, start by setting the modem jumpers to Com1 and irq4.

If you can't figure out which jumper is which, go to:
http://www.usr.com/home/online/
they have an online manual that should point you in the right direction.
0
 

Accepted Solution

by:
mr_cat earned 30 total points
ID: 1146744
Use the FCC ID # and look up your modem at
http://www.fcc.gov/fcc-bin/ead
you may have more information available at this location.
At the very least, it will give you the EXACT model number so you can search the NET
for specific answers.
0
 

Expert Comment

by:lturner
ID: 1146745
If you are so inclined, on your NT4.0 WS cd rom there is a directory called pnpisa.  If you go in there and install the .inf file, it will enable pnp for you.  You may or may not wish to do this - at any rate, make sure the make and model of your modem is on the latest Hardware Compatibility list at Microsoft.  you will find this will alleviate a lot of your installation problems for hardware under NT 4.0
0
 

Author Comment

by:efrain12
ID: 1146746
thanks to all of you who supplied help and suggestions.
I'm still working on this subject. Will let you know what
happened.

Efrain R Portales
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

 One of the main issues with network wires is that you never have enough.  You run plenty and plan for the worst case but you still end up needing more.  What many people do not realize is with 10BaseT and 100BaseT (but not 1000BaseT) networks you …
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question