Solved

HP722C Printer

Posted on 1998-05-23
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Last Modified: 2010-04-12
I have a HP 722C Printer.  When I close down my system at night (the power light on the printer is
off) I notice that every now and then even with the power off  the banner light is on and sometimes it is even blinking.  I have never used banner paper and is wondering why this light comes on.  Thank you.

Can you come up with any reason for the Banner light to come on other than a ghost in the printer and tell
me how I can get it to stay off.

Thank you.
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Question by:Jeanne061397
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9 Comments
 
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Expert Comment

by:rmarotta
ID: 2014339
Jeanne,
Go here for info on the front panel light indicators:

http://www.deskjet-support.com/dj720/question/bpd04729.htm

I don't see a "banner light" mentioned, but the light combinations are listed there.
Regards,
Ralph


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Author Comment

by:Jeanne061397
ID: 2014340
Thank you for the HP site.  I did look at the pages and you're right, they never mentioned a banner light but I know this one has a light on the front of the tray.  I just can't seem to find any information on it so I will not worry about it coming on.

Thanks anyway.

Jean
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Expert Comment

by:rmarotta
ID: 2014341
Is it a model 722C?

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Author Comment

by:Jeanne061397
ID: 2014342
Yes on the front of the computer it says it is a 722C.  But my book is for The HP DeskJet 720C Series Printer User's Guide.  On page 36 of this manual it shows the banner light right above the banner switch on the front of the printer.  So apparently the HP 720C printer also has a banner light.  Thanks for everything.

Jean
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LVL 9

Expert Comment

by:rmarotta
ID: 2014343
How are you closing down the system? Is the computer's AC power turned off, or is it in a standby/sleep mode?
Instructions say to use printer's power switch before removing power which enables the printer to place the printhead in proper position.  Perhaps it is then in a standby mode as long as AC power is still connected.
Ralph

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Author Comment

by:Jeanne061397
ID: 2014344
Ralph,
I think you may have solved my problem.  I do not understand what you mean when you say "instructions say to use printer's power switch before removing power which
     enables the printer to place the printhead in proper position."  but this is what I do.
Everything (including the printer) is on and when I close down I just go to Start, Shut Down, and everything goes blank.  I thought everything was shut off and I think it is but my power strip that is on the floor is still on.  Do you think that before I shut down I should turn off the power switch on the printer?  Hope this will solve my problem.  You are great to pursue this with me.  Thanks.
Jean

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LVL 9

Accepted Solution

by:
rmarotta earned 150 total points
ID: 2014345
Jean,
No problem, I enjoy it. (....ghost chasing)  :-)
Simply shutting down the computer doesn't shut down the printer as well.  I presume you are switching off power to the computer.

When shutting down the printer, you must use it's power switch.  The printer will then park the printhead in the proper position for storing the ink cartridge to prevent it from drying out.  You must wait a few moments for this to happen before removing the AC power from it.
You could then remove power from the entire system if desired.
Regards,
Ralph

0
 

Author Comment

by:Jeanne061397
ID: 2014346
Great answer, an A+ to you.  I will make sure I power down the printer properly.  Thanks for all you help.  I'm sure it will work.  Jean
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LVL 9

Expert Comment

by:rmarotta
ID: 2014347
Thanks Jean.  Let me know if you need more on this.
Ralph

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