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Sys3175 error within setup-procedure

Posted on 1998-05-25
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Last Modified: 2013-12-16
Hello!

I've a problem with OS/2 version 3.0. The problem is, that every time i am trying to install this operating system and the system is restarting itself after the first install procedure, the temporary workplace shell is starting up and bang: i get an sys3175 error in the file pmctls.dll file. Does anyone know what to do about this problem ?

Hardware: 486 AMD;
1 IDE Western Digital Harddisk (2048 Mb);
Cirrus Logic S3 display adapter (512 kb);
No modem, 1 CD-Rom player (Philips 24-speed) no printer attached. Unfortunately, the tip of CTRL; SHIFT & F1 did not help. I first started the system the normal way, but my SYS3175 error was gone! However, another error occured: the system is staring up the temporary worplace shell, and then stops. It doesn't do anything anymore! Do you know what this means?

Thanks.
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Question by:switt
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LVL 12

Expert Comment

by:Otta
ID: 1806885
Reboot.
When you get the "hourglass" ("please wait")
on the blue-background screen,
press and hold CTRL and SHIFT and F1,

This should bypass some of the "auto-startup" tasks.

Does this help?

P.S. What hardware? 486? Pentium? Cyrix?
IDE disk(s)? SCSI disks? What motherboard?
What Display Adapter Card? (Select VGA mode,
and then upgrade once the "minimal" system is up).
What other devices? (Modem? CD-ROM? Printer?)
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Author Comment

by:switt
ID: 1806886
Hardware: 486 AMD;
1 IDE Western Digital Harddisk (2048 Mb);
Cirrus Logic S3 display adapter (512 kb);
No modem, 1 CD-Rom player (Philips 24-speed) no printer attached.
0
 

Author Comment

by:switt
ID: 1806887
Unfortunately, the tip of CTRL; SHIFT & F1 did not help. I first started the system the normal way, but my SYS3175 error was gone! However, another error occured: the system is staring up the temporary worplace shell, and then stops. It doesn't do anything anymore! Do you know what this means?
0
 

Author Comment

by:switt
ID: 1806888
Edited text of question
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Author Comment

by:switt
ID: 1806889
Edited text of question
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LVL 12

Expert Comment

by:Otta
ID: 1806890
It might be possible that you have undetected I/O errors on
the OS/2 Installation Diskettes.
Use the 'CDINST.BAT' (under MS DOS or Windows)
or the 'CDINST.CMD' (under OS/2)
file in the root-directory of the OS/2 CD-ROM
to create new Installation Diskettes.

Also, when the automatic-reboot occurs,
press ALT+F2 when the "white-box" appears at "top-left"
at the start of the reboot.
OS/2 will then "announce" each device-driver,
as it is being loaded.  The last message before the "crash"
is probably the most important.


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Author Comment

by:switt
ID: 1806891
Hello Otta !

Thank you very much for your advices. I already knew the "ALT + F2" option, but there cannot be an error found, because i've already the latest drivers downloaded from the internet. I assume that the cause of my problem is my computer. I think that my computer has a hardware error. I shall try to install OS/2 on another computer. Thanks again for your answers. I've increased the points (All the points I had, you have now)!
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LVL 12

Expert Comment

by:Otta
ID: 1806892
> but there cannot be an error found,
> because i've already the latest drivers
> downloaded from the internet.

Perhaps, that's your problem.

Given that OS/2 is rebooting to complete
the second "half" of installing itself,
it's not likely that it is using(!)
your "latest" drivers, unless you have
gone through the trouble of copying them
onto the appropriate Installation Diskettes,
and added 'SET COPYFROMFLOPPY=1'
into the 'CONFIG.SYS' file on the first
Installation Disk.

> I assume that the cause of my problem
> is my computer.

Well, it's either hardware or software or Jamaican voodoo.  :-)

Your hardware is "typical", so that should be OK.
Exactly how have you modified the Installation Diskettes,
to incorporate the latest drivers?

> I think that my computer has a hardware error.

It's possible.

Note that you can boot from the Installation Diskettes,
and eventually press F3 to get a "command-line" prompt.

Then, enter 'FORMAT C:' to do a complete
format-and-check of your hard-drive.

How much RAM does your 486 have?
It is one or two or three or four or eight
"sticks" of SIMMs ?

Is this a brand-new computer,
or has it been previously used
to run MS DOS and/or MS Windows ?

How big is the hard-drive?

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Author Comment

by:switt
ID: 1806893
Hello Otta !

I would like to thank you for your help with my OS/2 problem. The problem is solved! I tried something else. The CDROM I was using, was a free trial CDROM. The only thing was, the it would stop working 30 days after installing OS/2. I tried a purchased CD-ROM (Full-version) and tried to install the OS again (with my edited floppies). The OS-Installer did the job well, and now I'm running under OS/2 ! (What a relief....) :-)

So, thanks again. By the way, my harddrive is 2Gig, my computer runs under DOS, Windows, Windows 95, Novell and Linux with different partitions. The floppies did I edit with TEDIT in a OS/2 session (pressed F3, and then C). I copied the new drivers from the Internet to the harddisk, then copied this new drivers from harddisk to the setup floppy. The drivers were necessery! With the old drivers, my computer wouldn't work.

The only trouble I'm having now, after installing the OS, is the resolution of the screen. OS/2 refuses to set the screen to SVGA. Also, I cannot access my sound card. It is a Philips PCA761AW (Soundblaser 16 compatible).
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LVL 12

Expert Comment

by:Otta
ID: 1806894
For updated video & audio drivers, see:
http://ftp.software.ibm.com/os2ddpak/html/

although a "soundblaster-compatible" card
should be able to use OS/2's standard
drivers for a real SoundBlaster.
0
 

Author Comment

by:switt
ID: 1806895
Hello Otta !

I would like to know if you've recieved the points I've awarded to you for your comments to my OS/2 sys3175 question. I gave you the points, however I don't know if you've recieved them. Though your answers didn't help to get a working version of OS/2, I though found it nescessary to give you the points. OS/2 did work when I tried another installation CD-Rom ! That was very strange. So I tried again to install OS/2 with the first CD-Rom, and again it wouldn't work.

The only problem left after a successful installation, is my soundcard and all multimedia. I can't hear any music or sounds, even though I have a soundblaster compatible soundcard. Also I can't play any avi files (etc.)

Does anyone know what this has to mean?
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LVL 12

Expert Comment

by:Otta
ID: 1806896
> The only problem left after a successful installation,
> is my soundcard and all multimedia.
> I can't hear any music or sounds,
> even though I have a soundblaster compatible soundcard.
> Also I can't play any avi files (etc.)

From your OS/2 Desktop,
double-click on "OS/2 System".
Double-click on "OS/2 Warp Install/Remove".
Double-click on "OS/2 Warp Selective Install".
What's displayed in the "Multimedia" and the "Primary Display" areas?
What video-card do you have?
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Author Comment

by:switt
ID: 1806897
My video card is an Expertcolor DSP3364P with a S3 chipset: S3 Trio64 (a 764 chip). I indeed have problems with my video driver, the OS/2 mousepointer is colored purple, and when I open programs or menu's, a white place is left when I close the programs or menu's.
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Accepted Solution

by:
Otta earned 150 total points
ID: 1806898
The latest video-drivers for S3 Trio can
be found at:

http://ftp.software.ibm.com/os2ddpak/html/displaya/s3inc_/

This should solve your problem.
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LVL 12

Expert Comment

by:Otta
ID: 1806899
For a mention of "ExpertColour" on S3's web-site, see:

http://www.s3.com/corporate/news/wins/961217.html
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Author Comment

by:switt
ID: 1806900
Your answer seems very helpful. I didn't had the change though, to try it out, because i'm very busy at this moment. I will try it soon, and I will let you know what the result was. It recently downloaded the latest fixpak, and I am planning to install this also. I will grade your answer, not knowing if your answer will help.
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