ciao
asked on
GPF Errors
An General Protection Fault error occur when i run all of the application on my computer. Office 97 , Explorer 3.0 and others. I think that the problem may be caused by a conflict of video card with the RAM or CPU instructions. I have up date the Bios of main board and video Card, ihave up date the driver of other components. The error is located specially in:
Winword:
0137:BFF9A3C0
Error 06 0028:C000A408 VXD
Iexplore:
0137:7ff7d1f2
0137:bff79061
KRNL386.exe:
0001: . . .
My configuration is:
Operative System: Windows 95 OSR2
Main Board: Asustek P/I P55TVP4 Rev. 1.5 (512Kb cache)
Award Bios: Aggiornato alla versione 0201
CPU: IBM 6x86 P166+ (3,37 Volt) Rev. 3.7
RAM: Nec 4216400-60 (60ns) 32 Mb (2x16 Bank 0)
Hard Disk: Quantum Big Foot 2,1 Gb
CD-ROM: Aztech 66801l
Graphics Board: Matrox Mistique (2Mb, 170 Mhz)
Directx 5.0, MGA 3.80.007, Bios 1.7 (aggiornato)
Sound Board: Trust Sound Expert 32
Driver: Aztech Sound Galaxy Washington 16
Modem: Us Robotics Sportster Voice 33.6 PnP FAX External
Video: Nec MultiSync M500
Print: HP LaserJet 6L
Driver: Ver. 1.00.15.008
E-mail is: gengior@tin.it
Winword:
0137:BFF9A3C0
Error 06 0028:C000A408 VXD
Iexplore:
0137:7ff7d1f2
0137:bff79061
KRNL386.exe:
0001: . . .
My configuration is:
Operative System: Windows 95 OSR2
Main Board: Asustek P/I P55TVP4 Rev. 1.5 (512Kb cache)
Award Bios: Aggiornato alla versione 0201
CPU: IBM 6x86 P166+ (3,37 Volt) Rev. 3.7
RAM: Nec 4216400-60 (60ns) 32 Mb (2x16 Bank 0)
Hard Disk: Quantum Big Foot 2,1 Gb
CD-ROM: Aztech 66801l
Graphics Board: Matrox Mistique (2Mb, 170 Mhz)
Directx 5.0, MGA 3.80.007, Bios 1.7 (aggiornato)
Sound Board: Trust Sound Expert 32
Driver: Aztech Sound Galaxy Washington 16
Modem: Us Robotics Sportster Voice 33.6 PnP FAX External
Video: Nec MultiSync M500
Print: HP LaserJet 6L
Driver: Ver. 1.00.15.008
E-mail is: gengior@tin.it
ciao,
I would save the re-format as a last resort.
1) Have you run scandisk to correct any file errors that it can find?
2) Can you remember when the errors first occurred?
3) Does it only occur when running all programs? (Possible virtual memory problem)
It's possible that there may be a damaged DLL file which is shared by several programs.
Let me know what else you can think of that may be related.
Regards,
Ralph
I would save the re-format as a last resort.
1) Have you run scandisk to correct any file errors that it can find?
2) Can you remember when the errors first occurred?
3) Does it only occur when running all programs? (Possible virtual memory problem)
It's possible that there may be a damaged DLL file which is shared by several programs.
Let me know what else you can think of that may be related.
Regards,
Ralph
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Check that your processor is not overheating - 3.5v cyrix processors run really hot - make sure that you have a BIG heat sink on the back of the chip AND that the fan is going around!
ASKER
smeebud, thank you for the answer, but not resolve the problem.
The GPF's errors occur. I changed too the three address of my graphics card, such suggest the Mastrox's site, but never.
The GPF's errors occur. I changed too the three address of my graphics card, such suggest the Mastrox's site, but never.
Do you have any conflicts showing in you Device manager?
If so is there a Number with it.
==========
If there is a problem with a device, it is listed in the hardware tree list under Computer. The problem device has a symbol indicating the
type of problem:
A black exclamation point (!) on a yellow field indicates the device is in a problem state. A device in a problem state can be
functioning. A problem code explaining the problem is displayed for the device.
A red "X" indicates a disabled device. A disabled device is a device that is physically present in the system, consuming resources, but
does not have a protected-mode driver loaded.
A blue "i" on a white field on a device resource in Computer properties
indicates that Use Automatic Settings is not selected for the device and that the was manually selected. It does not indicate a problem
or disabled state.
NOTE: Some sound cards and video adapters do not report all the resources they are using to Windows 95. This can cause Device
Manager to show only one device in conflict, or no conflicts at all. This can be verified
by disabling the sound card, or using the standard VGA video driver too see if the conflict is resolved. (This is a known problem with
S3 video cards and 16-bit Sound Blaster sound cards, or those sound cards using Sound Blaster emulation for Sound Blaster
compatibility.)
When you select a specific device in Device Manager, then click the Properties button, you see a property sheet. The property sheet
has a General tab.
NOTE: Some devices may have other tabs besides the General tab.
Not all property sheets have the same tabs; some devices may have a Resource tab, Driver tab, and Settings tab, or some combination
of these.
At the top of the property sheet, there is a description of the device. When you click the Resource tab, the window in the middle of the
tab indicates which resource types are available for the selected device.
The scroll box at the bottom of the contains a Conflicting Device list.
This list indicates a conflict with an error code.
Note the Use Automatic Settings check box. If Windows 95 successfully detects a device, this check box is selected and the device
should function correctly.
However, if the resource settings are based on Basic Configuration (where is any number from 0 to9), it may be necessary to change
the configuration by selecting a different basic configuration from the list. If the particular configuration you want for the device is not
listed as a basic configuration, it may be possible to click the Change Settings button to manually adjust the resource values.
For example, to edit the Input/Output Range setting, use these steps:
1. Click the Use Automatic Settings check box to clear it.
2. Click the Change Setting button.
3. Click the appropriate I/O range for the device.
Please see:
http://www.microsoft.com/support/tshoot/w95startup.HTM
Explanation of Error Codes Generated by Device Manager
This article lists error codes that may be reported by Device Manager, and describes how to resolve the errors. To view error codes,
follow these steps:
1. In Control Panel, double-click System.
2.Click the Device Manager tab.
3.Double-click a device type (for example, double-click Mouse) to see the devices in that category.
4.Double-click a device to view its properties. If an error code has been generated, the code appears in the Device Status box on the
General tab.
MORE INFORMATION
Troubleshooting Device Conflicts with Device Manager. See:
http://premium.microsoft.com/support/kb/articles/q133/2/40.asp
Bud
If so is there a Number with it.
==========
If there is a problem with a device, it is listed in the hardware tree list under Computer. The problem device has a symbol indicating the
type of problem:
A black exclamation point (!) on a yellow field indicates the device is in a problem state. A device in a problem state can be
functioning. A problem code explaining the problem is displayed for the device.
A red "X" indicates a disabled device. A disabled device is a device that is physically present in the system, consuming resources, but
does not have a protected-mode driver loaded.
A blue "i" on a white field on a device resource in Computer properties
indicates that Use Automatic Settings is not selected for the device and that the was manually selected. It does not indicate a problem
or disabled state.
NOTE: Some sound cards and video adapters do not report all the resources they are using to Windows 95. This can cause Device
Manager to show only one device in conflict, or no conflicts at all. This can be verified
by disabling the sound card, or using the standard VGA video driver too see if the conflict is resolved. (This is a known problem with
S3 video cards and 16-bit Sound Blaster sound cards, or those sound cards using Sound Blaster emulation for Sound Blaster
compatibility.)
When you select a specific device in Device Manager, then click the Properties button, you see a property sheet. The property sheet
has a General tab.
NOTE: Some devices may have other tabs besides the General tab.
Not all property sheets have the same tabs; some devices may have a Resource tab, Driver tab, and Settings tab, or some combination
of these.
At the top of the property sheet, there is a description of the device. When you click the Resource tab, the window in the middle of the
tab indicates which resource types are available for the selected device.
The scroll box at the bottom of the contains a Conflicting Device list.
This list indicates a conflict with an error code.
Note the Use Automatic Settings check box. If Windows 95 successfully detects a device, this check box is selected and the device
should function correctly.
However, if the resource settings are based on Basic Configuration (where is any number from 0 to9), it may be necessary to change
the configuration by selecting a different basic configuration from the list. If the particular configuration you want for the device is not
listed as a basic configuration, it may be possible to click the Change Settings button to manually adjust the resource values.
For example, to edit the Input/Output Range setting, use these steps:
1. Click the Use Automatic Settings check box to clear it.
2. Click the Change Setting button.
3. Click the appropriate I/O range for the device.
Please see:
http://www.microsoft.com/support/tshoot/w95startup.HTM
Explanation of Error Codes Generated by Device Manager
This article lists error codes that may be reported by Device Manager, and describes how to resolve the errors. To view error codes,
follow these steps:
1. In Control Panel, double-click System.
2.Click the Device Manager tab.
3.Double-click a device type (for example, double-click Mouse) to see the devices in that category.
4.Double-click a device to view its properties. If an error code has been generated, the code appears in the Device Status box on the
General tab.
MORE INFORMATION
Troubleshooting Device Conflicts with Device Manager. See:
http://premium.microsoft.com/support/kb/articles/q133/2/40.asp
Bud
Hi ciao, I'm waiting for you to try what Bud suggested in his last comment. In the mean time please answer few Q's?
1. When did this started happening? I know Matrox can produce simmilar problems with uncorrect drivers. First of all, move from 3.80 to 3.82, you do know 3.80 drivers are not MS certified?!
Back to my original Q.. did it start happening after installing new drivers or BIOS upgrade?
Did you install any software that might cause this?
2. Install Office SR-1 pack IT is an update for MS office that corrects couple of well known problems - I agree with Ralph. It can be problem with common/shared dll that makes an invalid call.
Please answer my Q's. First of all try what Bud suggested!
Damir
P.S. Ciao, tu sei un Italiano? Dove abito?
1. When did this started happening? I know Matrox can produce simmilar problems with uncorrect drivers. First of all, move from 3.80 to 3.82, you do know 3.80 drivers are not MS certified?!
Back to my original Q.. did it start happening after installing new drivers or BIOS upgrade?
Did you install any software that might cause this?
2. Install Office SR-1 pack IT is an update for MS office that corrects couple of well known problems - I agree with Ralph. It can be problem with common/shared dll that makes an invalid call.
Please answer my Q's. First of all try what Bud suggested!
Damir
P.S. Ciao, tu sei un Italiano? Dove abito?
Damir,
Did you get my HTML. Have not heard from you.
P.S. Ciao, tu sei un Italiano? Dove abito?
I hope that's al good because I have no idea what I said::))
Bud
Did you get my HTML. Have not heard from you.
P.S. Ciao, tu sei un Italiano? Dove abito?
I hope that's al good because I have no idea what I said::))
Bud
Yeap, I received your email Bud... sent you reply..
I hope it is good too.. I mean I'm not sure of my Italian spelling.. translated, it should be something like: Hi, are you Italian? Where do you live?
How about: Ciao, ci vediamo dopo.. (it has been some time since I used my Italian)
means: See ya later..
Damir
I hope it is good too.. I mean I'm not sure of my Italian spelling.. translated, it should be something like: Hi, are you Italian? Where do you live?
How about: Ciao, ci vediamo dopo.. (it has been some time since I used my Italian)
means: See ya later..
Damir
--Nige