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Presario Modem questoin

Posted on 1998-05-31
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I use a Presario 7222. It came with a 19.2Modem and something called mediapilot.  Seems like I am stuck with them but I successfully added a Zoom modem that works fine.  My problem is that after switching to Win98 Beta 3 I somehow removed the 19.2 Modem and now each time my computer starts it says new hardware has been found and tries to install the 19.2 modem.  It asks me to insert the 98CD-rom and then after a while says it can't find files needed for the modem and I skip the request and it adds the modem with a question mark in the Device Manager screen.  Is there a way to keep my computer from trying to install this modem at each startup?  I don't need it or want it but due to some cables on it I think it has to physically remain in the unit.  Hope this question isn't too confusing but I am currently stuck.   Thanks.
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Question by:mreejr03
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Author Comment

by:mreejr03
ID: 1146831
Edited text of question
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by:Otta
ID: 1146832
Go into "Control Panels",
and remove any "modem" information,
and remove any COM2 or COM3 or COM4 information.
(Your mouse may be using COM1, so leave COM1 alone.)

Reboot, and see what Windows detects.
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by:mreejr03
ID: 1146833
My Com1 Port is being used by the Zoom modem that I installed.  Are you suggesting I go into the Device Manager and then remove that modem and also the Com Ports 1 & 2 that are currently showing in the Device Manager list?  During the reboot will Windows then try to reinstall the 2 modems and 2 ports? Thanks for any comment before I proceed.
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Otta earned 300 total points
ID: 1146834
Yes, exactly.
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