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my new V90 update on a Courier connects at 28.8 now???

Posted on 1998-06-01
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Last Modified: 2013-12-27
Hello;

hope you can help me with my connection problem.

I have a USR Courier V everything external

I just upgraded with the V90 standard : USR 20mHz V7.3.14

but now everytime I connect to my ISP: Cybergate
I only connect at 28.8

before I got 46.6 all the time with X2

I tried different settings like S58=32 to disable V90 but still the same 28.8

I called different line test numbers and my modem seems to reacts fine with V90 & X2 numbers
see at the end of messages for examples.

also I need to reinstall the modem with the correct inf file but I don't know which one I need to use since now USR is 3com
do you have an idea of the correct inf file for me?

in my windows/system I have:

3comapr.inf
3comserw.inf
3comwave.inf
Mdm3com.inf
Mdm3cmvo.inf
Mdmusb.inf

if you have an idea

probably reinstalling the modem would do the trick.

examples:




atdt3658313
CONNECT 49333/ARQ/x2/LAPM/V42BIS

User Access Verification


Username:atdt18888779248
CONNECT 48000/ARQ/V90/LAPM/V42BIS
CONNECT 48000/ARQ/V90/LAPM/V42BIS
CONNECT 115200 / 05-31-98 (20:47:47)
(Error Correcting Modem Detected)

USR Support BBS - Node 72 - Total Control Rack
PCBoard (R) v15.3/250 - Node 72

Testing your system capability...

Do you want graphics (Enter)=yes? (n     )












       ÜÛÛÛÛÛÛÛÜ  ÜÛÛÛÛÛÛÛÜ                  (R)
      ÛÛß   ßÛÛÛ ÛÛÛÛß  ßÛÛÛ
          ÜÜÜÛÛÛ ÛÛÛÛ        ÜÛÛÛÛÛÜ ÜÛÛÛÛÛÛÜ
          ßßßÛÛÛ ÛÛÛÛ        ÛÛ   ÛÛ ÛÛ ÛÛ ÛÛ      Formerly U.S. Robotics
      ÛÛÜ   ÜÛÛÛ ÛÛÛÛÜ  ÜÛÛÛ ÛÛ   ÛÛ ÛÛ ÛÛ ÛÛ
       ßÛÛÛÛÛÛÛß  ßÛÛÛÛÛÛÛß  ßÛÛÛÛÛß ÛÛ ÛÛ ÛÛ


  FIDO (1:115/500)
                                                     PRIME (98:212/1)
                  ³ Also call our  ³                 Running PCBoard 15.3
                  ³ Fax on Demand  ³                 Now Featuring
                  ³ 1-800-ROBO1OD  ³                 U.S. Robotics Total
                  ³       762-6163 ³                 Control Enterprise Hubs
                  ³ 1-847-676-8536 ³                 All Nodes 56k Capable
                  ÔÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ;

What is your first name? line test










Test returned code 1
ÚÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ¿
³                                                                              ³
³                                                                              ³
³                                                                              ³
³                       * C O N G R A T U L A T I O N S *                      ³
³                                                                              ³
³                                                                              ³
³      You are currently connected at 56K. No further testing is required.     ³
ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ


Minutes Used: 0

Thank you for calling the U.S. Robotics BBS


USRobotics Courier V.Everything Link Diagnostics...

Chars sent                   26      Chars Received             2332
Chars lost                    0
Octets sent                  26      Octets Received            1088
Blocks sent                  16      Blocks Received              85
Blocks resent                 0

Retrains Requested            0      Retrains Granted              0
Line Reversals                0      Blers                         0
Link Timeouts                 0      Link Naks                     0

Data Compression       V42BIS 2048/32
Equalization           Long
Fallback               Enabled
Protocol               LAPM SREJ 128/15
Speed                  48000/26400
Last Call              00:00:27

Disconnect Reason is DISC Received
OK
ati11
USRobotics Courier V.Everything Link Diagnostics...

Modulation               V.90/V.34+
Carrier Freq    ( Hz )   NONE/1829
Symbol Rate              8000/3200
Trellis Code             NONE/64S-4D
Nonlinear Encoding       NONE/ON
Precoding                NONE/OFF
Shaping                  OFF/OFF
Preemphasis Index        NONE/6
Recv/Xmit Level (-dBm)   21.3/17.1
SNR             ( dB )   49.3
Near Echo Loss  ( dB )   13.2
Far Echo Loss   ( dB )
Roundtrip Delay (msec)   39
Timing Offset   ( ppm)   -2293
Carrier Offset  ( ppm)   99
RX Upshifts              0
RX Downshifts            0
TX Speedshifts           1
V.90 Status              uu,5,12N,12.1,-15,1N,0,50.0,17.8

OK
atdt18005904857
CONNECT 48000/ARQ/V90/LAPM/V42BIS

NO CARRIER
ati11
USRobotics Courier V.Everything Link Diagnostics...

Modulation               V.90/V.34+
Carrier Freq    ( Hz )   NONE/1829
Symbol Rate              8000/3200
Trellis Code             NONE/64S-4D
Nonlinear Encoding       NONE/ON
Precoding                NONE/OFF
Shaping                  OFF/OFF
Preemphasis Index        NONE/6
Recv/Xmit Level (-dBm)   20.7/17.1
SNR             ( dB )   49.2
Near Echo Loss  ( dB )   13.2
Far Echo Loss   ( dB )
Roundtrip Delay (msec)   30
Timing Offset   ( ppm)   -2275
Carrier Offset  ( ppm)   67
RX Upshifts              0
RX Downshifts            0
TX Speedshifts           0
V.90 Status              uu,5,12N,12.1,-15,1N,0,50.0,19.4

OK
atdt3654818
CONNECT 28800/ARQ/V34/LAPM/V42BIS
Welcome to Cybergate!


tssar1 port=19

Username: atdt3654818
CONNECT 28800/ARQ/V34/LAPM/V42BIS
Welcome to Cybergate!


tssar1 port=19

Username: atdt18007843638
CONNECT 45333/ARQ/V90/LAPM/V42BIS


netcom login: atdt17702296581
CONNECT 30666/ARQ/V90/LAPM/V42BIS
atdt3658313
CONNECT 49333/ARQ/x2/LAPM/V42BIS

User Access Verification


Username:atdt18888779248
CONNECT 48000/ARQ/V90/LAPM/V42BIS
CONNECT 48000/ARQ/V90/LAPM/V42BIS
CONNECT 115200 / 05-31-98 (20:55:37)
(Error Correcting Modem Detected)

USR Support BBS - Node 30 - Total Control Rack
PCBoard (R) v15.3/250 - Node 30

Testing your system capability...

Do you want graphics (Enter)=yes? (n     )












       ÜÛÛÛÛÛÛÛÜ  ÜÛÛÛÛÛÛÛÜ                  (R)
      ÛÛß   ßÛÛÛ ÛÛÛÛß  ßÛÛÛ
          ÜÜÜÛÛÛ ÛÛÛÛ        ÜÛÛÛÛÛÜ ÜÛÛÛÛÛÛÜ
          ßßßÛÛÛ ÛÛÛÛ        ÛÛ   ÛÛ ÛÛ ÛÛ ÛÛ      Formerly U.S. Robotics
      ÛÛÜ   ÜÛÛÛ ÛÛÛÛÜ  ÜÛÛÛ ÛÛ   ÛÛ ÛÛ ÛÛ ÛÛ
       ßÛÛÛÛÛÛÛß  ßÛÛÛÛÛÛÛß  ßÛÛÛÛÛß ÛÛ ÛÛ ÛÛ


  FIDO (1:115/500)
                                                     PRIME (98:212/1)
                  ÕÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ͸                 RIME (USRUSA, #174)
                  ³ Also call our  ³                 Running PCBoard 15.3
                  ³ Fax on Demand  ³                 Now Featuring
                  ³ 1-800-ROBO1OD  ³                 U.S. Robotics Total
                  ³       762-6163 ³                 Control Enterprise Hubs
                  ³ 1-847-676-8536 ³                 All Nodes 56k Capable
                  ÔÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ;

What is your first name? line test










Test returned code 1
ÚÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ¿
³                                                                              ³
³                                                                              ³
³                                                                              ³
³                       * C O N G R A T U L A T I O N S *                      ³
³                                                                              ³
³                                                                              ³
³      You are currently connected at 56K. No further testing is required.     ³
ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ


Minutes Used: 0

Thank you for calling the U.S. Robotics BBS


NO CARRIER


Thanks for any help!!
0
Comment
Question by:Fabrice
[X]
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10 Comments
 
LVL 12

Accepted Solution

by:
Otta earned 50 total points
ID: 1146856
> but now everytime I connect to my ISP: Cybergate
>  I only connect at 28.8
>  before I got 46.6 all the time with X2

There's nothing wrong with your modem.
Contact your ISP.
They could be in the middle of their
upgrade from X2 to V.90 standards.
My ISP had problems with their upgrade,
which caused me to get only 28800 connects,
and your ISP could be having similar problems.
0
 

Author Comment

by:Fabrice
ID: 1146857
yes

I figured that might be the case
I am waiting for their answer
heard that there are some old X2 server than not work quit well with V90
do you get more than 28.8 now?

about the file inf to reinstall my modem any idea?
0
 
LVL 12

Expert Comment

by:Otta
ID: 1146858
> heard that there are some old X2 server
> than not work quit well with V90

I doubt this.  US Robotics "invented" X2-servers,
and so their V.90-servers should be 100% compatible.

> do you get more than 28.8 now?

Every time!  :-)

It took my ISP about two weeks to make the X2-to-V.90 upgrade,
i.e., much longer than they expected.

I have a USR NON-"WinModem", which needs no software-drivers.
0
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Author Comment

by:Fabrice
ID: 1146859
I got the response from my ISP:

here:
All our servers are v.90 compliant. If you are having problems with only
one of our numbers it may be a problem with the phone lines itself.

I tried other numbers on the Cybergate network some I get the V90 and some I get V34

I don't understand why I can't get back at least the X2 connection I used to have.

any ideas?

also I have a Courier V everything ext
do you know of any init strimgs that might put my X2 connection back?

Thansk!



0
 
LVL 12

Expert Comment

by:Otta
ID: 1146860
> some I get the V90 and some I get V34
> I don't understand why I can't get back
> at least the X2 connection I used to have.

Unless you use a modem-initialization string
which tells the modem to use X2,
and not V.90, negotations,
your modem will try to setup a V.90 connection.

0
 

Author Comment

by:Fabrice
ID: 1146861
no I tried to connect with no string and got a V90 with some # and X2 with others and V34 with others but with my local ISP # I just get V34 whatever I put strings or not.
I suspect they have old X2 code that intefers with V90 see article in:

http://www.pcworld.com/news/daily/data/0398/980305174507.html
0
 
LVL 12

Expert Comment

by:Otta
ID: 1146862
> I suspect they have old X2 code that
> interferes with V90 see article in:
http://www.pcworld.com/news/daily/data/0398/980305174507.html

That's an "old" article (March 5, 1998).

Given that your ISP has just upgraded to V.90,
I suspect that a quote from that article:
> And [when] we upgrade the server code,
> the problem goes away completely.
applies, i.e., as your ISP upgrades to V.90,
they should be using the newest-available V.90 code.

Have you contacted them?

You also wrote:

> I tried to connect with no string and
> got a V90 with some # and X2 with others
> and V34 with others but with my local
> ISP # I just get V34 whatever I put strings or not.

Post the telephone-numbers (with area codes)
which you have tried,
and the results you received.

At Ms. Bergen's "dime-a-minute" rate,
I can dial each of them, and see what results I get.
0
 

Author Comment

by:Fabrice
ID: 1146863
V90#

1-800-590-4857 I got V90
941-365-4818 got V34 everytime
813-386-0189  got V90
352-336-7188  got V34
305-373-9556  got V34

Thanks!!

the response from my ISP:
All our servers are v.90 compliant. If you are having problems with only
      one of our numbers it may be a problem with the phone lines itself.
0
 
LVL 12

Expert Comment

by:Otta
ID: 1146864
> 941-365-4818 got V34
> 352-336-7188 got V34
> 305-373-9556 got V34

I get different results ...

********
atdt19413654818
CONNECT 49333/ARQ/V90/LAPM/V42BIS
Welcome to Cybergate!
tssar1 port=7
Username:
 
U.S. Robotics 56K FAX INT Link Diagnostics...
Data Compression       V42BIS 2048/32
Protocol               LAPM/SREJ
Speed                  49333/21600
V.90 Peak Speed        49333

********
atdt13523367188
CONNECT 24000/ARQ/V34/LAPM/V42BIS
username:

Data Compression       V42BIS 2048/32
Protocol               LAPM/SREJ
Speed                  24000/26400

*******
atdt13053739556
CONNECT 46666/ARQ/V90/LAPM/V42BIS
Welcome To CyberGate
Miami, FL - 1
Username:

Data Compression       V42BIS 2048/32
Protocol               LAPM
Speed                  46666/21600
V.90 Peak Speed        46666

0
 

Author Comment

by:Fabrice
ID: 1146865
Yes I got a V90 connection now
here is the response from the POP surpervisor, he finally took the time to look into and fixed last Monday.
So the point is never give up on an ISP support and send a lot of emails ;-)

According to the Total Control software every
modem and HiPer card had the latest software revision, v.90.  However,
not every individual modem was actually using it for some reason.  It
looked like the HiPer cards were all running v.90, but some of the
quad modem cards weren't.  I uploaded the software to them again, and
telnet'd to a few ports to double check it.  Here's a sample  ATI7:

------------------------------------------------------------------------------------------------------------------
Connected to tssar1.gate.net.
Escape character is '^]'.

USRobotics Digital Quad Configuration Profile...
Copyright, 1988-97, U.S. Robotics. All rights reserved.

Product type           US/Canada Rackmount
Slot/Channel           9/2
Options                HST,V32bis,Terbo,V.FC,V34+,x2,V90
ISDN Options           V.110, V.120, SYNC, PPP, & X.75
Fax Options            Class 1/Class 2.0
Clock Freq             20.16Mhz
Flash Rom              512K
Ram                    384K

Supervisor date        03/18/98
DSP date               03/18/98

Supervisor rev         5.10.9
DSP rev                5.10.9
------------------------------------------------------------------------------------------------------------------


0

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