HP820Cse Freezes in DOS
Posted on 1998-06-01
I want to print a report from a DOS business application on legal paper, landscape orientation. When I was printing on regular paper, the problem never arose. After printing one, or two pages normally, it stalls after printing about 1/3 of the page. I have to restart the computer to access the printer again. When I hit ctl-alt-del, the message says HPFPEM09 not responding. The same program will print perfectly on my friend's HP693C as well as the Laserjet 5L. It's only a problem on this printer so I know it's not my application, which I reinstalled just for the heck of it. I deleted and reinstalled the printer, I ran windows 95 setup again with no luck. I then downloaded the latest driver (v 8.5) from the web and reinstalled the printer now called DeskJet 820C v.8.5. I followed the 11 pages of instructions dealing with HP DeskJet 820 problems printing in DOS. Still the problem persists. I need to be able to print from this program. Do I give up and buy another printer?