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restoring GroupWise 5 deleted items

Posted on 1998-06-03
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Last Modified: 2008-02-26
How do I restore from GroupWise 5 deleted items?
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Question by:elbourki
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4 Comments
 
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Expert Comment

by:jstegall
ID: 1592530
You have a mailbox labeled trash where your deleted items are
kept until they expire, your time to keep deleted items is past or you empty your trash.


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Expert Comment

by:jstegall
ID: 1592531
What was wrong with the answer.  You can restore (undelete) any
mail item from your trash folder (or whatever your version call it).  In Dos/Windows client it is Trash.
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Author Comment

by:elbourki
ID: 1592532
The document was deleted completely. It was not in the Trash either. It needs to be restored from a backup tape.
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Accepted Solution

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jstegall earned 60 total points
ID: 1592533
Restore mail to mailbox  (Last modified: 02MAR1998)

     This document (2934374) is provided subject to the disclaimer at the end of this document.
         Forward this document to a colleague
        Submit comment about this document to its author

     Symptom

     User enabled Auto-delete After 30 Days and lost a number of messages. The user needed the
     messages back.

     Solution

     Follow the steps provided to restore the messages:

     Rename userxxx.db to userxxx.new
     Restore old userxxx.db from backup
     Archive all mail that the user wants back.
     Restore new userxxx.db
     Unarchive the mail

     Restoring the user's database corrected the problem.

                    Please select if this document solved your problem.

      Document Title:
                          Restore mail to mailbox
      Document ID:
                          2934374
      Creation Date:
                          03FEB98
      Modified Date:
                          02MAR98
      Document Revision:
                          1
      Novell Product Class:
                          GroupWise 5.2
      Novell Product and Version:
                          Client - GW52


     DISCLAIMER

     The Origin of this information may be internal or external to Novell. Novell makes all reasonable efforts to verify this
     information. However, the information provided in this document is for your information only. Novell makes no
     explicit or implied claims to the validity of this information.

     Any trademarks referenced in this document are the property of their respective owners. Consult your product
     manuals for complete trademark information.

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I did it once and it worked and twice with little success.

You may slso try the technique that apply from TID2909781.  to restore from backup you need to consider what will happen to the other users of the database file that users message is stored in.  The mailbox of all the users that db file is associated with will revert to the state it was at the backup time,  all messages sent or received since then will not be readable.
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