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Cannot install USR Winmodem driver

Posted on 1998-06-07
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Last Modified: 2013-12-27
I have a US Robotics 28.8 Winmodem. I tried installing the driver from its disk, but Win95 displays the message: "Select Device: The specified location does not contain information about your hardware." I checked the disk for the *.inf files and they're in the disk. I even tried using another original disk, and I get the same message. Please help!
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Question by:LouieLansang
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cmcgee earned 50 total points
ID: 1146883
Drive re-downloading the Winmodem driver from USR's site.. Here is the URL

http://207.24.161.85/online/track.cgi/winm336.exe?fx=ftp.usr.com/usr/dl07/winm336.exe
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by:cmcgee
ID: 1146884
Opps... I ment TRY reloading not Drive....hehehe
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Author Comment

by:LouieLansang
ID: 1146885
Reloading the driver worked "partially". The new driver was able to load Winmodem into the Device Manager's list of hardware. However, there was still a "resource conflict". After several installations and uninstalls of Winmodem, I figured out that COM2 (for some reason) was in conflict with Winmodem. I tried other COM ports, but no luck, either. So I disabled COM2 in my BIOS settings. And now the modem works! If anyone can explain why this happened, I'd surely appreciate the comment.  
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