Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Printer shuts itself down

Posted on 1998-06-08
3
510 Views
Last Modified: 2010-05-18
Hi

I have a little HP Deskjet 400 that has served me well for about 3 years with almost no problems.

I went to use it one day, turned it on, no problem. However, when I push "print" in ANY application, my printer turns off! Imediately turns off, the power light switches off.

It was working the day before, and nothing has been changed, the drivers, cables, power cables were not touched.

Has anyone experienced this and know a solution?
0
Comment
Question by:sderaadt
  • 2
3 Comments
 

Author Comment

by:sderaadt
ID: 2014446
Edited text of question
0
 
LVL 2

Accepted Solution

by:
seychell earned 50 total points
ID: 2014447
I have seen this before with HP DJ400 (only last weekend !)

Truly weird.  I removed the driver (WIN95), and installed a new driver downloaded from HP site (just in case of corruption with the one installed) it is now fine.

What is happening is the computer is sending a message to the printer "hey print this", by the time it gets to the printer, it is translated to "turn me off"..

I arrived at this solution, because I loaded the driver onto my laptop, and hooked up the printer , it worked - hooked back to the PC - the printer turned off.

SO.... that was how I fixed it on Saturday - and the guy who owns it is a "compter-phobic" so I know he didn't touch anything.

Hope this helps you.
0
 

Author Comment

by:sderaadt
ID: 2014448
Five minute reinstall of the driver fixed it!

Thank you!

0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question