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Printer shuts itself down

Posted on 1998-06-08
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Last Modified: 2010-05-18
Hi

I have a little HP Deskjet 400 that has served me well for about 3 years with almost no problems.

I went to use it one day, turned it on, no problem. However, when I push "print" in ANY application, my printer turns off! Imediately turns off, the power light switches off.

It was working the day before, and nothing has been changed, the drivers, cables, power cables were not touched.

Has anyone experienced this and know a solution?
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Question by:sderaadt
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by:sderaadt
ID: 2014446
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seychell earned 200 total points
ID: 2014447
I have seen this before with HP DJ400 (only last weekend !)

Truly weird.  I removed the driver (WIN95), and installed a new driver downloaded from HP site (just in case of corruption with the one installed) it is now fine.

What is happening is the computer is sending a message to the printer "hey print this", by the time it gets to the printer, it is translated to "turn me off"..

I arrived at this solution, because I loaded the driver onto my laptop, and hooked up the printer , it worked - hooked back to the PC - the printer turned off.

SO.... that was how I fixed it on Saturday - and the guy who owns it is a "compter-phobic" so I know he didn't touch anything.

Hope this helps you.
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by:sderaadt
ID: 2014448
Five minute reinstall of the driver fixed it!

Thank you!

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