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Printer problem in Win95 w/Office97

Posted on 1998-06-09
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Last Modified: 2013-12-16
I can't seem to get Office 97 to print from the Menu on a Networked Win95 machine. It will print from the tool bar and it prints O.K. on a stand alone machine. Do you know any fixes or patches that will solve this problem?
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Question by:MWolter
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4 Comments
 
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Expert Comment

by:tchris
ID: 1756368
Are you changing any of the print settings when you print from the menu?  The toolbar print button is just a quick way of printing with all the default settings.  It should be the same as File -> Print with no changes to anything.

(I am assuming when you say print from the menu that you mean you are selecting File -> Print from the menu bar in an Office program.)

Terry
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Expert Comment

by:stevemiller
ID: 1756369
Agreed, the button and the menu command are the same but in different locations.  If something is not working correctly, you might want to re-install Office97.  but before you do so...

have you installed the Office97 UPDATE PATCH?
You can get it at several sites, one of which is here:

http://www.idp.net/freesoft/ms97ptch.htm

See if that helps.
If it does, please post a comment requesting that I post this as the answer---

stevemiller
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Expert Comment

by:kinkajou
ID: 1756370
What is the brand and type of your printer?
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Accepted Solution

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the_whelk earned 100 total points
ID: 1756371
The problem lies in the printer driver. From the workstation delete the printer driver and conduct a reinstall as a new printer. Take care to select the right driver software and media type as raw.
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