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Outlook Express

Posted on 1998-06-09
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Last Modified: 2010-04-08
I load up outlook express and it tells me that there was an error loading up my address book. Now this somehow stops me from lookingat emails i get. It tells me to re-install outlook express. I've tried this and it does not help.
Can anyone help?
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Question by:borth
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sconnell earned 400 total points
ID: 1620961
Your personal address book is a file ending with the extension .pst.  

Find this file (start/find/files or folders) and make a back up this copy.  
Next, run your inbox repair tool (start/programs/accessories/system tools/Inbox repair tool).

Hopefully, it is able to repair the file.   If not, you must delete it and by running Outlook Express, a new .pst will be created.  

In the future make a backup copy of this file; after all, you don't want to lose any archived mail, do you?  MS products have a nasty habit of self-destructing from time to time.

good luck
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