[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 249
  • Last Modified:

HP5 driver error when Installing on network

I am having problems installing a HP5M printer over the network. When It starts to pull the driver off of the server, It gives the following message -

This printer cannot be installed now because its driver (HPBXLA.DRV) could not be loaded. The driver or the INF file may be damaged. Restart windows, and then try again.

This happens from all 95 PC's that try to load the driver.
The server admin has reloaded the drivers on the server, but we keep getting the error.

This does not happen on any of the other HP5M printer that we have on it however..

We have 2 NT4.0 server with about 400+ printers on each.

Any help would be appreciated....
0
lysergix
Asked:
lysergix
1 Solution
 
bchewCommented:
Try deleting the printer from the server and re-installing it and select (at least) Windows 95 from the "Select operationg systems of all computers..." scroll list.

If this solves your problem, let me know so I can re-post it as an answer.
0
 
waynebCommented:
When you goto to install the driver make sure that you map a valid network drive to the server and then goto that drive and run the setup program to properly install the print driver.  Goto network Neighborhood and find the server and drive that you want, then click once on the drive and right click on it and goto map network drive and choose a letter for the connection. Make sure that reconnect at logon is not checked.
0
 
jrhelgesonCommented:
It sounds like the computers are finding the printer drivers for windows NT?

Have you checked the user rights for these files?
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now