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Sound III 336SP and WindowsNT 4.0

Posted on 1998-06-16
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Last Modified: 2013-12-27
I have a Packard Bell Platinum 45, and I change my OS for WindowsNT 4.0.  Each time I enter in the workspace, it says that it found new hardware (modem) even if I specify the drivers for each part (sound card, EEPROM, ...).  It also say that there's a problem with my COM2 and COM1 port.  How can I install my modem correctly and on wich port??
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Question by:Dagwood
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wayneb earned 80 total points
ID: 1146927
The problem with nt is that plug and play devices rarely work with nt, But make sure that you remove all drivers for the modem and sound card by going in control panel then modems and remove what ever is in there, do the same for multimedia then devices and remove the sound card. After removing the drivers reboot and enter the setup of the computer and be sure that the com port that the com port the modem is on is disabled in the bios. Also make you have the modem jumper set for say com 2 interrupt 3.
the first thing you have to is add a port in windows nt by going to ports and then add, add a port in control panel match what the modem is setup for.  You will have to reboot after this process.  When windows nt comes backup and if it finds new hardware then follow the procedure of installed the modem and sound card driver.  Make sure that you driver is for nt and not windows 95.  I think you may get modem to work but not the sound card.  If windows does not locate new hardware then go into control panel and then modems and let windows nt try to detect the modem. If windows nt does not detect the modem then try to manually add a modem and try the generic 28.8 standard modem on com2 or what ever port the jumper is set for.

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