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BODY { background: white }prints Black background

Posted on 1998-06-18
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Last Modified: 2010-04-12
We have an problem 'sometimes' with the above style defs in our HTML printing out as BLACK background
and therefore masking the actual text?. Is it an HTML thing,IE thing, a windows thing, a printer driver thing....
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Question by:impreza
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Otta earned 100 total points
ID: 2014469
Probably "all" of the above.

If your browser defaults to "black",
and does not recognize the non-standard
color-value, i.e., "white" was used
where 'BGCOLOR="#FFFFFF' is the standard-conforming
method for specifying a "white" background,
then it will use "black".

If your printer-driver mis-maps colours,
then the "wrong" colour can be produced.

What URL is being fetched?
What browser is being used?
What version/release/level of the browser?
What Operating system is being used?
What veersion/release/level of the O.S. ?
What printer?
Which printer-drivers?
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Author Comment

by:impreza
ID: 2014470
we are not using BGCOLOR at all, this defaults, we are using stylesheet defs only in our generated page :

<STYLE><!-- BODY { background: white } --></STYLE>

haven't got the configuration details yet

most users work OK...
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Expert Comment

by:Otta
ID: 2014471
Are the "defaults" exactly(!) identical for "all" users?
Compare the setup which works to the setup which does not work,
and look for the differences.
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Author Comment

by:impreza
ID: 2014472
sorry otta, all users may have different configs :-),but our html is machine generated by our fabrication programs, so we can 'guarantee' all the html is the same.
we have just been able to create the problem on an hp l/jet 3si, however a second 3si works OK on the same network.
i'm afraid it is looking like a printer config problem (and an esoteric one at that). i thought it may be a known problem, but it is looking very like a specific hp network printer glitch.
thanks anyway
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