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western digital

Posted on 1998-06-19
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Hi. anybody know anything about "refurbished' hard drives. bought a new wd hard drive which i had to send back. wd told me to send it back and they would replace it. well they replaced it with a refurbished one which they claim is tested more than a new one. should i stand my groud and demand a new drive or settle for the refurbished. thanks
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Question by:filmbuff
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wayneb earned 200 total points
ID: 1136227
I is written in there warranty that they at there disgression can repair or replace your defective drive and you as a consumer have little to say about it, I agree with you but they exercised there right and they did solve your problem.  You still have the balance of the 3 yr warranty.
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by:filmbuff
ID: 1136228
Hi. thanks. I still have the original drive. I thought it was noisy, but the rufurbished is just has noisy, so maybe i over reacted. should i keep the first one or the refurbished one. are they truly just has good as wd says they are?
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LVL 8

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by:wayneb
ID: 1136229
I have had many dealings with western digital and there refurbished drives and from my experience I have found that they are just as good and relieable as the new ones.  Sometimes more so because of firmware problems that get fixed or updated on the refurbished models.
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by:filmbuff
ID: 1136230
Adjusted points to 100
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