western digital

Posted on 1998-06-19
Medium Priority
Last Modified: 2016-06-26
Hi. anybody know anything about "refurbished' hard drives. bought a new wd hard drive which i had to send back. wd told me to send it back and they would replace it. well they replaced it with a refurbished one which they claim is tested more than a new one. should i stand my groud and demand a new drive or settle for the refurbished. thanks
Question by:filmbuff
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Accepted Solution

wayneb earned 200 total points
ID: 1136227
I is written in there warranty that they at there disgression can repair or replace your defective drive and you as a consumer have little to say about it, I agree with you but they exercised there right and they did solve your problem.  You still have the balance of the 3 yr warranty.

Author Comment

ID: 1136228
Hi. thanks. I still have the original drive. I thought it was noisy, but the rufurbished is just has noisy, so maybe i over reacted. should i keep the first one or the refurbished one. are they truly just has good as wd says they are?

Expert Comment

ID: 1136229
I have had many dealings with western digital and there refurbished drives and from my experience I have found that they are just as good and relieable as the new ones.  Sometimes more so because of firmware problems that get fixed or updated on the refurbished models.

Author Comment

ID: 1136230
Adjusted points to 100
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