Posted on 1998-06-19
I recently bought a game (Starcraft) for my computer. It crashed almost
every time. I mailed the Tech Support at Blizzard with this
It sounds like you are running in Ms-dos compatability mode. Right-click
on My Computer and select Properties. Go to Performance. The third line
down, where it says File System, should say 32-bit. If it doesn't, then
contact your computer manufacturer to fix your Windows 95 configuration.
DirectX cannot function properly in Ms-dos compatability mode.
p.s. Please quote prior correspondence when sending us replies.
> -----Original Message-----
> From: Kronser [SMTP:email@example.com]
> Sent: Sunday, June 07, 1998 8:21 AM
> To: firstname.lastname@example.org
> Subject: Starcraft problem
> I bought starcraft the other day. Almost every time I've tried to play
> it freezes and makes a sound like the disc is skipping (a repeating
> sound). I have to cold boot the computer every time. Every time I
> I have to run scandisk, it's very annoying and there's never any way
> know when it will work and when it won't. I had a friend bring over a
> copy of his and it does the same thing. I've reinstalled it 2 times
> have been down every troubleshooting list I could find. There is no
> error messsage, the only thing that might be significant is that when
> the computer restarts the display size is set to 640x480 instead of
> 800x600 which it is usually set to . Can you help me? If not I'll have
> to return the game and the few times that it does work is worth the
> money that I've paid.
I looked over the performance and it said some drives are using MS-DOS
compatibility. The error messages are
"Compatiilty mode paging reduces overall system performance."
"Drive C: using MS-DOS compatibility mode file system"
Under the device manager, under Hard disk controllers, it shows that the
"Primary IDE controller (dual fifo)" isn't working. Under the properties
"This device is not present, not working properly, or does not have all
the drivers installed"
"No driver files required or have been loaded fr this device"
and there are not any problems in resources
300 pts not because it's hard but because I need it done