Modem won't dial
Posted on 1998-06-22
A friend has a performa 6400 with a new 56k flex global village modem, running system 8 plus Netscape Communicator...it's a new modem, installed after lightening may have fried his 28.8. He installed new software and set PPP, TCIP, etc. and tries to 'get out' onto the web. Everything starts out, getting dial tone, but it doesn't dial the phone. Is there something simple that will fix the problem or is this a more complex issue. His Internet Provider is basically a Wintel group, and consequently of no help. He did check the phone line, and it is ok.