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First go into the BIOS before bootup
Go to the section labelled Plug and Play and make sure it says
PnP OS: Yes
IRQ Managment: Auto
It may not look exactly like that, it depends on what BIOS you have.
Next, boot into safe mode. Â After boots into safe mode, go into Device Manager and look in every device category. Â If anything is duplicated anywhere, remove all copies of the device. Â The only thing that should be duplicated are IRQ holders and perhaps Motherboard resources.
Close device manager.
Reboot
Your system should now be detecting hardware again. Â If it asks you to reboot because it found new hardware say NO. Â Be ready to supply the appropriate device drivers on floppy or CD.
After it finishes detecting all the hardware, and you are getting no more dialog boxes, then reboot again and see if it needs any more drivers. Â
Go into Device Manager again and look for white or yellow splats.
If there are no splats, then hopefully you are back to a normal configuration.
First go into the BIOS before bootup
Go to the section labelled Plug and Play and make sure it says
PnP OS: Yes
IRQ Managment: Auto
It may not look exactly like that, it depends on what BIOS you have.
Next, boot into safe mode. Â After boots into safe mode, go into Device Manager and look in every device category. Â If anything is duplicated anywhere, remove all copies of the device. Â The only thing that should normally be duplicated are IRQ holders and perhaps Motherboard resources. Â Alternatively you could remove everything and let the system redetect everything.
Close device manager.
Reboot
Your system should now be detecting hardware again. Â If it asks you to reboot because it found new hardware say NO. Â Be ready to supply the appropriate device drivers on floppy or CD.
After it finishes detecting all the hardware, and you are getting no more dialog boxes, then reboot again and see if it needs any more drivers. Â
Go into Device Manager again and look for white or yellow splats.
If there are no splats, then hopefully you are back to a normal configuration.
You assume all responsibility for any damage resulting from above procedure.






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It will be helpful if we establish a little dialog here since it's impossible to foresee every circumstance that might be involved.
When you said:
"I also tried checking the BIOS config and I found out that even at startup the ports cannot be detected."
Does that mean you entered the BIOS setup screen at bootup, or are you describing Windows95 startup?
It is possible that your BIOS configuration is not set up correctly, causing the floppy drive and ports to fail.
Try this:
Press Del key (or key combination required by your computer) at power up when you see memory counting, to enter the machine's BIOS setup screen.
Check to see if settings for floppy drive and ports are set correctly.
If not, correct them, save, and exit the setup. Â Or you can select the default BIOS settings.
Let us know what you find, and if you need help with this.
Regards,
Ralph
Â
Mike
Mike

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Mike
>Â My computer can't read from the floppy drive also.
FDC == Floppy Disk Controller
So, it's no surprise that the effect of a FDC failure
is the inability to use the "failed" device.
RMAROTTA's advice is good. Â Follow it.
Now, we need to hear from you!
Ralph






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Bill
To rmarotta, I've checked the BIOS itself and the floppy drive is set up correctly but the port settings are disabled. Â I've tried enabling them but "FDC failure" is still outputted and the port settings in the BIOS are disabled again. Â Anyway, I'll give it a try again later.
To billko, I don't have another card that may have another fdc on it.
Sorry for my delay in answering. Â Thank you all for your comments. Â Please continue to send your comments.
Borrow a spare floppy-drive, and remove your floppy-drive,
and install the borrowed one.

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Unplug the data cable from your floppy drive and remove it from BIOS.
Do you still have trouble with the serial ports?
Ralph
Any progress with your problem yet?
Ralph






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Follow the suggestion only if you can boot into DOS ( not Windows or Windows 95, 98). An extra floppy drive that works is a plus. Â You can buy a floppy disk controller from any computer hardware store. It should not be expensive ( maximum of $30).
Here is an experiment you can do.
A. Â Test your motherboard's FDC first. Â
Go into the BIOS setup and enable the FDC and the floppy drive.
Boot into DOS without config.sys or autoexec.bat.
Test the floppy drive. ( Put a disk in the drive. Type "dir a:" or whatever drive letter the floppy drive is).
If it works and you can see the contents of the floppy drive, then you definitely have hardware conflict. If you continue to get FDC error, then maybe your FDC and /or floppy drive does not work. Continue the experiment.
B.
Install the FDC into the computer
Go into the BIOS setup and disable the FDC, but do enable the floppy drive. I am not sure about the exact format of your BIOS setup. For my computer, Â there is a page that lists the recognized drives ( IDE hard drive, floppy drive A: 1.44 MB, floppy drive B: none ). Then there is another page that let me select FDC enabled. In your case, disable the FDC.
Save your settings and let the computer continue to boot up.
Boot into DOS. Â If you can, do not run config.sys or autoexec.bat. Â The purpose is to try to isolate the problem. Â Running config.sys and / or autoexec.bat will load other drivers and causes conflicts.
If you do not receive FDC error, that is a good sign. Â If you do, power down the computer. Â Replace the floppy drive with the one that you know will work.
Put a floppy disk ( formatted and have something on it) into the floppy drive. Â Type "dir a:" to see if it will access the floppy drive. Â ( a:\ is assuming your floppy drive is drive a:, if it is drive b:\ then type "dir b:"). If you can access the floppy drive, then you have a bad floppy drive controller.
To SirCaleb, Â I used a lap-link cable. Â I didn't use any gender changers or any adapter. Â Do you have any possible solution to my problem? Â I was thinking of buying a new motherboard also but I don't want to yet until I know that there is no other solution.
To THBA, do you mean booting into DOS using the hard disk or using the floppy?

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Make sure in the BIOS that the floppy drive is setup properly, ie A drive = 3.5" 1.44MB (if that is what a: is)
Set the Boot Sequence to boot from A: first.
Save settings and reboot with a bootdisk in A:
Did it work?
If not, try a different (new) floppy Drive.
Does your Motherboard have an On-Board FDC?
if not, have you tried another known working IO Card?
Are the settings in BIOS setup like you left them?
If the settings went back to the origional settings, Change your CMOS battery.
All of that should determine your next step, New MB or Not.
As was mentioned earlier by mikecr, check your cables to be sure they are connected properly (floppy disk controller cables).
Make sure in the BIOS that the floppy drive is setup properly, ie A drive = 3.5" 1.44MB (if that is what a: is)
Set the Boot Sequence to boot from A: first.
Save settings and reboot with a bootdisk in A:
Did it work?
If not, try a different (new) floppy Drive.
Are the settings in BIOS setup like you left them?
If the settings went back to the origional settings, Change your CMOS battery.
All of that should determine your next step, New MB or Not.






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Read the prior posts......
wsanchez,
I don't think skylab has contributed anything in his "answer" that hasn't already been suggested. Â You should reopen the question.
When I suggested: Â "Unplug the data cable from your floppy drive and remove it from BIOS. Â Do you still have trouble with the serial ports?"
You said: Â "The ports still doesn't work"
I suspect either a bad motherboard or power supply.
I suggest you remove all adapters from the motherboard except the video card, and memory. Â Unplug the hard drive and other accessories from the power supply as well.
Then reboot, and see if the COM ports are detected properly in BIOS.
Let us know what you find.
Regards,
Ralph
No One mentioned Booting From the Floppy or CMOS Battery not retaining setup information.
>Â Â As was mentioned earlier by mikecr, check your cables to be sure they are connected
>Â properly (floppy disk controller cables).
 Cables are connected properly.
>Â Â Make sure in the BIOS that the floppy drive is setup properly, ie A drive = 3.5" 1.44MB >Â (if that is what a: is)
  Floppy drive is setup properly.
>Â Â Set the Boot Sequence to boot from A: first.
>Â Â Save settings and reboot with a bootdisk in A:
   Not yet done.  Have to get boot disk first.
>Â Did it work?
  Excluding the last suggestion with the bootdisk, the ports still don't work and also the drive.
>Â Â If not, try a different (new) floppy Drive.
   Not yet tried.  Will definitely try this evening.
>Â Â Are the settings in BIOS setup like you left them?
>Â Â If the settings went back to the origional settings, Change your CMOS battery.
   Whenever I return to BIOS setup, settings are like when I left them.
rmarotta, thanks for your new suggestions. Â I'll try them out too. Â I'll let you know the results.

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rmarotta. Â I tried your suggestions but the COM ports are not yet detected by the BIOS. Â Do I need to change my motherboard now or is there still another possible solution?
Check your motherboard's documentation for the method used to clear CMOS memory. (Sometimes, simply removing the battery won't do it) Â Follow those directions to reset CMOS configuration.
Re-boot with all accessories disconnected as before.
Does BIOS detect COM ports correctly now?
If so, all we have to do is re-assemble, step-by-step, checking after each component is installed.
If no, I suggest you find another motherboard.
Let me know if you need help clearing the CMOS.
Ralph
Â






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Maybe we can find a motherboard manual on the net.
Ralph
   51-0000-001223-00111111-10

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hope this helps
Bill
I find that number to be for a Biostar motherboard model MB 8500TAC. Â Apparently it is OEM for Aopen and I can't find info on it.
Can you get the Aopen model number?
If so, manuals are available here:
http://www.aopen.com.tw/tech/manual/mb.htm
Regards,
Ralph
rmarotta, I'll check that out later and I'll give you the model number.






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       J12
      default     1-2
      clear RAM  2-3
Is that the one you were saying? Â Will it clear the CMOS? Â
rmarotta, I'm not sure if this is the AOpen model but the following was written on the motherboard:
        AP5C/P 95108-2
        48.87 101.002
Clearing the CMOS:
The 3-pin jumper JP12 clears the values in the CMOS.
To do this, shut off the system power and short pins 2-3 of JP12 for a few seconds.
Reset the jumper to the normal setting by shorting pins 1-2 with a jumper cap.
Go here if you want to download a copy of your motherboard's manual:
http://www.aopen.com.tw/scripts/ftplist.asp?pub/manual/mainboard/ap5cp/ap5cp.exe
As I said earlier, if you still have the problem of not recognizing the on-board ports after clearing CMOS, I think it is time for a new motherboard. Â Let me know if you need more.
Regards,
Ralph

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I could see the port not functioning because of some physical damage, but the BIOS should still recognize it.
Installing an add-on card might work, but I sure wouldn't want to depend on it.
Ralph

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BTW, what is your card, motherboard and floppy?






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