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Find function greyed out, why? (subfolders)

Posted on 1998-06-25
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Last Modified: 2008-02-07
When I do a find in Outlook and desire to search in the message and subject fields of MS Word files and am looking for files residing in the public folders, I find that the "Search subfolders" check box is greyed out.  so it will only look in the directory that i have checked, and I can only check one directory.  If I stored many documents in these public folders, it may take a while to find the document i was looking for.

When I am in anywhere else, like in my mailbox somewhere, the check box is functional.  why is it greyed out in public folders?  I have Outlook 97, and am running it through a citrix session over a network.  The Outlook is installed on the server once and the .pst and pab etc. files are located in our user folder.

Rick Harpenau, Stuart, FL 1-800-586-7663 Ext. 1252
Roof Tile Administration, Systems Department, Intranet
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Question by:rickster
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tiger13 earned 50 total points
ID: 1621031
You already know the answer to this.  I am unsure as to the reasoning, but you can only search through one Public Folder at a time.  I have a meeting with some guys from Microsoft in the next couple of weeks.  This is something I'd like to make available to my users, so I'll put it on my list of ?'s.
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