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Mouse/Modem Conflict

Posted on 1998-06-30
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Last Modified: 2013-12-27
My friend has a Cirrus based 14400 bps Modem and a Microsoft serial mouse. The mouse works fine until he tries to use the modem and then the mouse locks up. He's very frustrated trying to get online. What's the answer?
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Question by:delauder
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Otta earned 50 total points
ID: 1147001
Yes, you have a modem/mouse IRQ-conflict.

From a DOS prompt, enter 'MSD',
and look at the IRQs which are being used by the mouse.

Does the modem have some micro-switches on the spine?
Does it have jumpers on the modem's circuit-board?
Either way, reconfigure the modem to use some other combination.
I find that using 'COM4' and 'IRQ3' works for me.

If it is a "Plug-and-Play" modem, and you have Windows 95,
go into "Control Panels", and delete the modem,
and delete the COM ports.  Shutdown, and reboot,
and Windows will "detect new hardware" for both your mouse
and for your modem, and will assign non-conflicting IRQs.

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by:delauder
ID: 1147002
Thank you ... I'll let Otto know if it helped!
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