Posted on 1998-07-01
Medium Priority
Last Modified: 2013-12-27
Hi. occassionaly when I try to disconnect fron my isp, my computor freezes. this happens when i get out of netscape and it asks if you want to close your modem. Awhile back with another computor i had the same problem. somebody had me change a file which changed the name of one of the modem drivers i believe. any ideas. I have a 33.6 winmodem. thanks
Question by:michaeljohn

Expert Comment

ID: 1147003
try and use the most updated winmodem drivers available at

read index and find you modem and download and install and see if this helps.

Accepted Solution

patedm earned 200 total points
ID: 1147004
Try this:

Dial-Up Networking Locks Up Computer when Disconnecting:
The symptoms of this problem are that the computer locks up hard (requiring a reboot) when disconnecting a Dial-Up Networking (DUN) connection. The following solution has been reported to correct this problem in most (but not necessarily all) cases:
 Locate the file VNBT.386 (use Start/Find/Files & Folders)
 Disable the file by renaming it (for example, rename it to VNBT.386.OLD)
 Reboot the computer
I'm told disabling that file will have no effect on a standalone system connecting to the net using DUN. I do not know what effect it will have if the PC is also connected to a network.
[Thanks to Dale Simpson for this tip.]
[November 1, 1996]



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