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freeze when disconnecting

Hi. Occasionally my computor freezes when I disconnect from my modem. Some time back i had the same problem and somebody from experts-exchange had me change a file name and the problem stopped. If i remember, when I changed the name it changed the file into something like "virtual device driver".
I could be wrong about this but the name definetly changed.
I have since gotten a new computor and cant remember what he or she had me do. I have a sportster winmodem 33.6
can any one help me. thanks
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lisamc062998
Asked:
lisamc062998
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1 Solution
 
alpha786Commented:
HI
YOUR COMPUTE FREEZE BECAUSE THERE IS SOME HARD WARE OR SOFTWARE ERROR  YOUR MODEM DO NOT RESPOND ON DISCONNECT MOSTLY THIS TYPE OF PROBLEMS COMES WHEN YOUR MODE IS NOT OK OR THE DRIVER FOR THE MODEN IS NOT PROPERLY INSTALED TRY REMOVING THE PRESENT DRIVER AND REINSTALLING IT AND DO CHECK FOR THE CONFLITS IN CONTROLL PANEL FOR SYSTEM.

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lisamc062998Author Commented:
This has happened with my old computor and somebody had me changa afile and it worked fine. does vbnt.386 mean anything. I think it might have been something like that. I did reinstall, same problem
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alpha786Commented:
HI
HAVE U TRYED THE SAME MODEM ON SOME ANOTHER SYSTEM IF YES THERE IS A PROBLEM IN YOUR WINDOWS LET ME KNOW WHICH VERSION ARE U USING OF WINDOWS BECAUSE DOING THIS WAY CHANGING A FILE IS POSSIBLE BUT NOT THE SOLUTION FOR THIS PROBLEM  
BEST OF LUCK

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alpha786Commented:
HI AGAIN
DEAR FRIEND THE FILE U ARE SEARCHING IS vnbt.386 IS AN VIRTUAL DEVICE DRIVERND IT'S AN EXECUTABLE FILE IT COULD NOT BE CHANGED BUT IF U REMBER THE CHANGES THIS FILE IS IN C:\WINDOWS\SYSTEM\VNBT.386
GOOD LUCK

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ey143Commented:
An easier way would be to reduce the number of items in your network setting, like IPX/SPX etc.  Also if you goto file Device Manager, select "Modem" and uncheck "Disable in hardware profile" I have found this to stop my computer from freezing for good.
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