Solved

My Awe64 Card

Posted on 1998-07-05
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Last Modified: 2010-04-27
I bought my Awe64 soundcard about 4 months ago and it has been running perfectly.  For some reason, just the other day, however, it decided it would not work any more.  When I try to go under Vienna (software for Awe 64 card), it says that it cannot initialize the Awe driver.  When I try to go under the Awe control panel, it says that none of my Emu 8000 hardware are available.  I have went under system in Win. 95 and of course there is a yellow exclamation point by the Awe hardware and it says there is a device failure..code 9.  I don't under stand what could be the problem.  It was working fine just the other day, and now it just quit working and won't do anything.  Has anything like this happened to anyone.  Please, I have invested several hundred dollars in memory modules and the like and it would be a waste if my card is permantly defected after only 4 months of use.  Please, can anyone help me?
Thanks,
Erik
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Question by:esoteric
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6 Comments
 
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jkjung earned 100 total points
ID: 1136926
I would reinstall your software drivers.  It may be that somehow (unrelated to time), they got corrupted.

Go to the System Properties, and delete your sound card.  Use Win95's Add Hardware control panel to redetect it.  If it doesn't detect your card, manually add it in, and install the most recent driver from the manufacturer's site.

If that doesn't work, open up the case, take the card out, and reseat it.  Then, try again.

If that doesn't work, try using a different card slot.  Then, try again.

I hope this helps.

--MikroData (jkjung)
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Author Comment

by:esoteric
ID: 1136927
Thank you for the help, however, it was not successful.  I tried updating my drivers from Creative's website.  Next, I tried deleting it from my system and then adding new hardware.  I even tried taking it out of the slot and reseating it.  Nothing.  I even tried rebooting my entire computer with the drivers and software it came with the day I bought it and still it says there is a device failure.  I did a diagnostic check on all my hardware on my computer and everything comes back clean.  I just bought my computer in January and the soundcard in March and everything was working fine until the day before yesterday.  Windows recognizes the soundcard, but just says it cannot initialize the Awe drivers and that none of my Emu 8000 hardware is available.  Again, thank you for the help.  Do you have anymore suggestions.
Thanks,
Desperate....
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Expert Comment

by:jkjung
ID: 1136928
Hmmm...try cleaning the contacts.  Also, make sure that there is nothing poping/sticking out of the card...In other words, a chip falling off or something.  Is there any kind of obvious damage to the card?

Other than that, I don't have any other suggestions, except for you to get another card or return that one for an exchange.  It sounds like the card burnt out or something.

--MikroData (jkjung)
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Expert Comment

by:juggernaut
ID: 1136929
ok this happerned to me but with my video card what i did is went into control>system and removed the device off the system then i restarted the computer and windows 95 should say something like awe64 found and it should promt you in installing the drives from the manufacturer from windows database and so on and so on choose from manufacturer and insert the cd it came with and it should be smooth running from there
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Author Comment

by:esoteric
ID: 1136930
Thanks for your help, but I have already tried that.
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by:jkjung
ID: 1136931
juggernaut has a point.  (Sometimes, I forget to mention it.)

In Windows 95B, sometimes, it is BETTER to use 95's Update Setup Wizard that pops up to driver request.

Make sure that you didn't change any settings in the BIOS that may cause a conflict with the device.

I hope this helps.

--MikroData (jkjung)
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