Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

what's wrong with my pc

Posted on 1998-07-05
4
Medium Priority
?
182 Views
Last Modified: 2010-04-27
my pc will restart when i'm in the middle of something or my screen and mouse will freeze.do you know what my problem is? I thought it was memory ,but i got more and it still does it.


thanks,
       gmb
0
Comment
Question by:gmbttb
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 2

Accepted Solution

by:
jkjung earned 400 total points
ID: 1136932
You may have two SEPARATE problems.

First, make sure that it is not a power problem.  Make sure that the power cord is securely in place in the power supply.  If that doesn't fix the auto-reboot, try a different power outlet.

Second, go to your BIOS settings, and change the settings to default or fail safe, depending on what BIOS you are using.

I hope this helps.

--MikroData (jkjung)
0
 

Expert Comment

by:patedm
ID: 1136933
gmb,

Please supply more information on your system configuration. Are you running an non-Intel CPU?  Motherboard brand, CPU speed etc?

From what you've mentioned so far, it sounds as though you may have a heat problem.  Spurious rebooting or frozen system/mouse can occur if a CPU or other chip becomes overheated.

Without more info I could only suggest that you may have an overheating or over-clocked CPU.

Check that your power supply and CPU cooling fans are clean and operating.  Normal household "dust" tends to build up on fan blades and heat sink fins as well.

Also be sure that all jumper and CMOS settings are correct for your hardware.

Thanks,
Darryl

0
 
LVL 2

Expert Comment

by:jkjung
ID: 1136935
Comment to CoRpSe:
  Yes, if it was the power cord, the computer WILL restart, and that is one of his problems.  The freezes may be a result of bad settings in the BIOs.
  I agree with you that freezes can also be caused by an overheating CPU, but I don't see that too often, if it's not overclocked.  Since gmbttb didn't mention that, I'm working on the assumption that it's not overclocked.

I had six computers that kept on freezing after minimal usage a few weeks ago.  I thought it was the video card or its drivers, at first.  Then, I thought that it might have been the memory.

After testing everything, I had found that there was an instability with the memory and the video card drivers, caused by the BIOS settings.  Now, all six problematic computers do not freeze any more.

I am waiting on gmbttb's trial to see if the putting the default BIOS works.  If not, there has to be a fiddling of a few particular settings there.

I hope this helps.

--MikroData (jkjung)
0
 

Expert Comment

by:patedm
ID: 1136937
gmbttb,

I personally wouldn't recommend a software fix for a physical overheat problem (if that turns out to be the culprit).  The only way to solve the overheat problem properly is to ensure proper cooling or to run the components within their designed parameters.

I would like to know if gmbttb had a dirty or inoperative CPU fan and if he was overclocking his CPU.  Could you please let me know?

Darryl
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.
A clone is a duplicate copy. Sheep have been cloned and maybe someday even people will be cloned, but disk cloning (performed by the hard drive cloning software) is a vital tool used to manage and protect data. Let’s look at what hard drive cloning …
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question