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what's wrong with my pc

Posted on 1998-07-05
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Last Modified: 2010-04-27
my pc will restart when i'm in the middle of something or my screen and mouse will freeze.do you know what my problem is? I thought it was memory ,but i got more and it still does it.


thanks,
       gmb
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Question by:gmbttb
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4 Comments
 
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Accepted Solution

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jkjung earned 200 total points
ID: 1136932
You may have two SEPARATE problems.

First, make sure that it is not a power problem.  Make sure that the power cord is securely in place in the power supply.  If that doesn't fix the auto-reboot, try a different power outlet.

Second, go to your BIOS settings, and change the settings to default or fail safe, depending on what BIOS you are using.

I hope this helps.

--MikroData (jkjung)
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Expert Comment

by:patedm
ID: 1136933
gmb,

Please supply more information on your system configuration. Are you running an non-Intel CPU?  Motherboard brand, CPU speed etc?

From what you've mentioned so far, it sounds as though you may have a heat problem.  Spurious rebooting or frozen system/mouse can occur if a CPU or other chip becomes overheated.

Without more info I could only suggest that you may have an overheating or over-clocked CPU.

Check that your power supply and CPU cooling fans are clean and operating.  Normal household "dust" tends to build up on fan blades and heat sink fins as well.

Also be sure that all jumper and CMOS settings are correct for your hardware.

Thanks,
Darryl

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Expert Comment

by:jkjung
ID: 1136935
Comment to CoRpSe:
  Yes, if it was the power cord, the computer WILL restart, and that is one of his problems.  The freezes may be a result of bad settings in the BIOs.
  I agree with you that freezes can also be caused by an overheating CPU, but I don't see that too often, if it's not overclocked.  Since gmbttb didn't mention that, I'm working on the assumption that it's not overclocked.

I had six computers that kept on freezing after minimal usage a few weeks ago.  I thought it was the video card or its drivers, at first.  Then, I thought that it might have been the memory.

After testing everything, I had found that there was an instability with the memory and the video card drivers, caused by the BIOS settings.  Now, all six problematic computers do not freeze any more.

I am waiting on gmbttb's trial to see if the putting the default BIOS works.  If not, there has to be a fiddling of a few particular settings there.

I hope this helps.

--MikroData (jkjung)
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Expert Comment

by:patedm
ID: 1136937
gmbttb,

I personally wouldn't recommend a software fix for a physical overheat problem (if that turns out to be the culprit).  The only way to solve the overheat problem properly is to ensure proper cooling or to run the components within their designed parameters.

I would like to know if gmbttb had a dirty or inoperative CPU fan and if he was overclocking his CPU.  Could you please let me know?

Darryl
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