Solved

Comments on HP printers in Windows 98?

Posted on 1998-07-06
5
223 Views
Last Modified: 2010-04-12
I've got Windows 98, and I'm having a hell of a job getting a Deskjet 400 or 660C to print (or even a Laserjet 5L).

These printers don't work in DOS either.

They worked in Windows 95, but since I upgraded the M/B to a Pentium II and had to wipe the system I couldn't get Win95 to reinstall, so I'm using Win98 for the moment.

I know my hardware and this has nothing to do with it. A STAR dot matrix prints fine from same computer within DOS and Windows, it's just the HPs. I've tried MS, HP and Superprint drivers to no avail, and I know there are problems with some WPS in Windows 98.

I'm just after comments, I haven't got enough points or time to request a very detailed solution.
0
Comment
Question by:tstaddon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 9

Expert Comment

by:rmarotta
ID: 2014538
A few thoughts:
There may be a clue in the fact that Win95 won't install.
Where did it quit?  Hardware detection?
Maybe something to do with bi-directional parallel port?
Regards,
Ralph

0
 
LVL 15

Expert Comment

by:jrhelgeson
ID: 2014539
My thoughts exactly!

The first clue was win95 not installing properly...
This sounds like a very odd problem!

0
 
LVL 5

Author Comment

by:tstaddon
ID: 2014540
The motherboard was at fault. I bought one with a dodgy port on it, and tried Windows 95 and 98. Neither worked in the long run. so I plugged in an old I/O card with everything except the parallel port disabled, and the printers worked fine on BOTH operating systems.

I am very annoyed because the company I bought the m/b off slagged me off in front of the guy I had built the computer for, implied that I didn't know how to fit a m/b, and held me responsible for the fault. I have been buying from the same shop for 10 years, and have only once ever gone back with a problem (which was a knackered I/O card).

The end result is that despite disproving everything they could come up with as a reason for the problem, my reputation has taken a severe dive as a result of this incident.

They even had the gall to say they wouldn't recommend Win98 anyway... when the shelves were stacked full of the product!
0
 
LVL 9

Expert Comment

by:rmarotta
ID: 2014541
Hmmmmm,
Time for a new supplier!
I haven't had that done to me, but I can understand how you feel.
It makes you wonder how they could have lasted 10 years, huh?
Regards,
Ralph


0
 
LVL 10

Accepted Solution

by:
MasseyM earned 0 total points
ID: 2014542
make sure you have the proper cables.. HP uses a proprietary cable.  Although the old cables worked in Win95, they most often fail in Win98.  Also, make sure you disable ay anti-virus software when you install the HP drivers and programs...
0

Featured Post

Increase Agility with Enabled Toolchains

Connect your existing build, deployment, management, monitoring, and collaboration platforms. From Puppet to Chef, HipChat to Slack, ServiceNow to JIRA, Splunk to New Relic and beyond, hand off data between systems to engage the right people.

Connect with xMatters.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question