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Comments on HP printers in Windows 98?

Posted on 1998-07-06
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Last Modified: 2010-04-12
I've got Windows 98, and I'm having a hell of a job getting a Deskjet 400 or 660C to print (or even a Laserjet 5L).

These printers don't work in DOS either.

They worked in Windows 95, but since I upgraded the M/B to a Pentium II and had to wipe the system I couldn't get Win95 to reinstall, so I'm using Win98 for the moment.

I know my hardware and this has nothing to do with it. A STAR dot matrix prints fine from same computer within DOS and Windows, it's just the HPs. I've tried MS, HP and Superprint drivers to no avail, and I know there are problems with some WPS in Windows 98.

I'm just after comments, I haven't got enough points or time to request a very detailed solution.
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Question by:tstaddon
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by:rmarotta
ID: 2014538
A few thoughts:
There may be a clue in the fact that Win95 won't install.
Where did it quit?  Hardware detection?
Maybe something to do with bi-directional parallel port?
Regards,
Ralph

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Expert Comment

by:jrhelgeson
ID: 2014539
My thoughts exactly!

The first clue was win95 not installing properly...
This sounds like a very odd problem!

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Author Comment

by:tstaddon
ID: 2014540
The motherboard was at fault. I bought one with a dodgy port on it, and tried Windows 95 and 98. Neither worked in the long run. so I plugged in an old I/O card with everything except the parallel port disabled, and the printers worked fine on BOTH operating systems.

I am very annoyed because the company I bought the m/b off slagged me off in front of the guy I had built the computer for, implied that I didn't know how to fit a m/b, and held me responsible for the fault. I have been buying from the same shop for 10 years, and have only once ever gone back with a problem (which was a knackered I/O card).

The end result is that despite disproving everything they could come up with as a reason for the problem, my reputation has taken a severe dive as a result of this incident.

They even had the gall to say they wouldn't recommend Win98 anyway... when the shelves were stacked full of the product!
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Expert Comment

by:rmarotta
ID: 2014541
Hmmmmm,
Time for a new supplier!
I haven't had that done to me, but I can understand how you feel.
It makes you wonder how they could have lasted 10 years, huh?
Regards,
Ralph


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Accepted Solution

by:
MasseyM earned 0 total points
ID: 2014542
make sure you have the proper cables.. HP uses a proprietary cable.  Although the old cables worked in Win95, they most often fail in Win98.  Also, make sure you disable ay anti-virus software when you install the HP drivers and programs...
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