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Modem works/Fax Doesn't

Posted on 1998-07-10
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Last Modified: 2010-04-12
Yesterday I installed a Zoltrix 56k PCI Plug & Play Fax/Modem. I have no problems with my internet
connection, so my modem is working properly. But when I try to fax something I get no connection.
When I tried to run the fax software that came with it. it said that it could not initialize my modem.
Any help would be appreciated.
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Question by:TomB070998
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Accepted Solution

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saar2 earned 50 total points
ID: 2014573
The modem is Ok but you fax software was not configed. You should search for Modem Setup or something like that in the software menus/user manual and config there the software.

Saar Carmi

Email: saar@bigfoot.com
UIN: 3233305
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Author Comment

by:TomB070998
ID: 2014574
After I asked the question, I printed out the manual from Zoltrix. I had to change the
initialization string and com port and that did the trick. Thanks for your answer.
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Expert Comment

by:pfouque
ID: 2014575
I got a similar problem with the Microsoft FAX program: the modem
works, Internet connection also, FAX sending also, but not FAX receiving. I installed a Winphone software and anything works. If someone knows why Microsoft FAX software does not receive?
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Author Comment

by:TomB070998
ID: 2014576
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