Solved

Iomega Ditto Drive; install problems

Posted on 1998-07-10
6
570 Views
Last Modified: 2013-12-14
I have an Iomega Ditto tape drive, 2G internal, on FD controller.

IT worked fine on my W95 machine, now moving to NT, and instaling as per Iomega's disks and instructions,
NT control/tapes shows it fine;
  "floppy tape drive installed", "driver loaded and started."
  "Floppy (QIC-117) 80/3010/3020 Trevan Tape drive  (started)"

But the Iomega backup tools show "no tape drive configured",
 auto-configure fails,  and attempts to manually configure all fail, none can detect any tape drive.

Tape drive has power, and when tape is inserted, it shuttles for awhile, as if positioning at the start (typical behavior on W95). Iomega provides no useful information that I can see, and charges for the current software, and tools,a nd all help!
0
Comment
Question by:guthrie
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 32

Expert Comment

by:jhance
ID: 1769072
I didn't think that the tape backup tools supplied with the drive work under NT.  You might want to check the release notes.  I've found that Seagate's BACKUP EXEC for NT Workstation is a great backup tool.  Don't confuse it with Backup Exec for NT Server (which is very expensive).  The NTW version is about $125 and well worth it.
0
 

Author Comment

by:guthrie
ID: 1769073
The install disks are NT specific; they install as "Iomega Ditto tools for NT".
0
 
LVL 2

Expert Comment

by:barthollis
ID: 1769074
The Hardware compatability list shows Ditto drives as being OK.  I installed NT4 when it first came out.  I found that the Ditto drives I had did the same thing you mentioned.  I called Iomega and they first wanted money to talk to me.  When I explained that they had a serious problem, I got through to tech support for free.  Tech support confirmed that the drivers were "broken".  About a year later, they released the so called update.  I couldn't get it to work either.  Once more, they wanted a credit card to talk to me.  I resloved the problem though.

I removed every Iomega device in every piece of equipment that I and every one of my customers own and, not very genlty, placed them in the recycle bin.  I (we) have been using Segate Travan drives and Segate Backup Exec software since.  Absolutely NO problems.  Best thing I ever did.

I do not support Iomega anything any longer.  None of my customers have missed it either.  Iomega's stock is now down to the penny catagory.  It won't be long before they're either gone or absorbed.  I won't miss them.
0
Why Off-Site Backups Are The Only Way To Go

You are probably backing up your data—but how and where? Ransomware is on the rise and there are variants that specifically target backups. Read on to discover why off-site is the way to go.

 
LVL 7

Accepted Solution

by:
dankh earned 100 total points
ID: 1769075
Guthrie,

       Before you do anything else, check this:
 
Iodetect is used to determine the speed of the Floppy Disk Controller. The Ditto 2GB and 3200 tape drives require a 1MB/s or faster Floppy Disk Controller. Run Iodetect.exe within DOS to determine the speed of your FDC.

Also, when did you purchase your Ditto drive?  If it has been awhile, you will probably need to upgrade the software.

At this time Ditto Tools NT software is available for purchase only. Order Ditto Tools NT for $19.95 by calling 1-800-MY-STUFF or click here to BuyIt Online.

 
0
 

Author Comment

by:guthrie
ID: 1769076
Yes;
I didn't try the iodetect, as I was "sure" my new machine would be at least fast enough; since my old slower one was OK.
but, ... iodetect reports:

------------------------------------------------

***Floppy Controller Detected Successfully***
        ChipSet:       NEC Compatible
        Max data rate: 500 kilobits/second

------------------------------------------------

Compatibility:  This controller does NOT support the Ditto 2GB
or Ditto 3200 internal drives.  If you have one of these drives,
you will need to purchase a Ditto Dash accelerator card by
calling 1-800-MY-STUFF

------------------------------------------------
Hmm, they only want $70 more because of incompatibility..?!
0
 
LVL 7

Expert Comment

by:dankh
ID: 1769077
Capitalism at its best, no doubt.
0

Featured Post

What Is Transaction Monitoring and who needs it?

Synthetic Transaction Monitoring that you need for the day to day, which ensures your business website keeps running optimally, and that there is no downtime to impact your customer experience.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
Windows 10 Creator Update has just been released and I have it working very well on my laptop. Read below for issues, fixes and ideas.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question