?
Solved

Office 97 printer problems in NETWARE 4.10

Posted on 1998-07-13
1
Medium Priority
?
153 Views
Last Modified: 2013-12-29
Hi

We are running Novell Netware 4.10(DS) on our lan, and we are using Office 97 Professional.
When a user wants to print from Word 97, a error occurs with the printer dialogue box "Word cannot change printers. No printers installed" or it doesn't even show the printers. Also if it does work then it only allows the users to print the entire document not selected pages. We downloaded the service pack for office but to no avail. In wordpad and notepad the printers are fine!!!!

Weird
Please help.
0
Comment
Question by:dtdeacon
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 5

Accepted Solution

by:
stevemiller earned 400 total points
ID: 1717449
i can help lead you through this, but I really don't know how your network is setup and where the printers are, so if things get too complicated, you should contact your Network Administrator....

Anyway-- if this is a network printer you are trying to print to, you must make sure you are logged in to the network and you have rights to use that printer.  Next, go to the Network Neighborhood and doubleclick on it.  

A listing of servers will appear.  Double click on the server where the printer is connected to.  A network printer is assigned to a server.  Once you choose the server, you will see folders and a listing of printer icons.  The printer you wish to print to must be there.  If you cannot find it anywhere, contact your NA-- he must not have it connected to the network or the network card in it might be having problems.

Once you find it, simply double-click on it.  It will begin to install the printer driver on your pc, so it will show up in your printer listings.  Simply follow the setup wizard.  When you are prompted to choose the type of printer, select that info from the list.  If it is not on the list or you are asked for a disk, you must contact your NA to get the drivers.

the printer will be added to your printer list on your pc and is only available when your logged into the network...

It might also be necessary to Capture the Printer Port-- but your Network administrator ought to do this so they can tweak a few settings...

Steve
0

Featured Post

Why Off-Site Backups Are The Only Way To Go

You are probably backing up your data—but how and where? Ransomware is on the rise and there are variants that specifically target backups. Read on to discover why off-site is the way to go.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question