i have a cpi 14.4 voice modem in canon p133/1.6g/16meg/factory config. the modem recently failed to respond to dial tone & refuses to dial out. i can hear thru sound card if someone is on line and cable/line work ok for separate fax machine.also changed cables. worked ok b4. neither ph jack on modem works. possible lightening strike but no other obvious damage. what gives?
p.s- modem is on com 2.
to clarify -
the modem goes off hook but does not detect dial tone.
if line is in use on extention the sound card sends voice thru speakers.
if line is unused there is only a faint static heard.
all was ok for 2+ yrs until now. no new s/ware installed.
first aid 95 says modem ok.
fax s/ware cheks modem out ok.
aol will not dial out on it.
focal point s/ware will not dial either.
I'd say that Brookus is right on the money. I deal with at least 3 problems as you've discribed a day. With the storms rhat have been happening around here at this time of year, 90% of the modem problems
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