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Outlook 98 + RAS + Exchange 5.5

Posted on 1998-07-17
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Last Modified: 2010-04-08
is it just me or can i not use a ras connection with outlook 98 to get email off of an exchange server.  i can log on to the server, map my drives, ping the emial and everthing, but i dont see an option for the exchange server like i saw in outlook 97, where you go to services.  is it possible or do  i have to revert back to 97?  Thanks in advance.
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Question by:Silverbrain
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danyell earned 150 total points
ID: 1621110
Yes you can use Outlook 98 + RAS to connect to Exchange 5.5 server. But you need to explicitly install support for Exchange in your Outlook client. From the "Tools" menu in Outlook 98, pick "Services." See if "Microsoft Exchange Server" is listed. If it IS there, click on "Properties." (For the next part to work you'll need to be connected via RAS while you're configuring). Type in the name of your server and your Exchange username, then click on "Check name" to see if you can connect to Exchange to confirm the existence of that mailbox. I also recommend that you select the "Manually control connection state" option until you've debugged your Outlook configuration.

If "Microsoft Exchange Server" is NOT listed, click on "Add..." You'll see a list of available information services. If "MS Exchange Server" does not appear in that list, then you haven't installed the Microsoft Exchange client on your PC at all, and you need to go through Outlook 98 setup or just use the Exchange 5.5 client setup (either will work). Then add this service to your Outlook profile and go through the Exchange configuration steps outlined above.

By the way, I use Outlook 98 at home and at work, with several mail addresses / servers including one Exchange 5.5 server. From home, dialing in, I prefer to treat the Exchange server as just another POP3/IMAP4 mail server. Ask your Exchange administrator if POP3/IMAP4 protocols are enabled for your server and your account -- it's more reliable for dial-up, and it works with Outlook, Eudora, Netscape mail... you name it!

I hope this helps.

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by:Silverbrain
ID: 1621111
yea, im familiar with the sevices options, but when i click on tools in outlook, i dont see the option for services.  do i need to reinstal?
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by:Silverbrain
ID: 1621112
i just needed to update my copy of outlook! dah,,,
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