Solved

"Access Violation" web authoring program keeps crashing!!!!

Posted on 1998-07-18
8
241 Views
Last Modified: 2013-12-25
Whenever i try to open my project in my 'Splash' web authoring program i am given this message:-
Splash.exe caused an "Access Violation" fault in module
SPLASH.EXE at 0137:00453919.

How do i fix this???
As i can't do anything in my project!!!

Thanks in advance!!
0
Comment
Question by:jaynii
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +1
8 Comments
 
LVL 1

Expert Comment

by:JonH
ID: 1858594
Could be a memory conflict or a corrupt file. Close all programs except Explorer and Systray and run it again. If it doesn't work it's a corrupt file. Try reinstalling Splash.
0
 

Author Comment

by:jaynii
ID: 1858595
i've already tried to reinstall it but it does the same thing at first it only did it when trying to put text in but now it doesn't open my project at all!!
0
 
LVL 1

Expert Comment

by:JonH
ID: 1858596
Run a virus check.
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 
LVL 1

Expert Comment

by:dagon
ID: 1858597
email the splash tech support people
0
 

Author Comment

by:jaynii
ID: 1858598
I've run a virus check a few times before and it seems there are no defects detected.

I've notified Splash but they really haven't given me much help or really any "REAL" answers to why this has happened!!
It seems on there notice board on there web site there are a few  who have encounted the same thing,i've emailed them to see if they got any help but i haven't heard areply back!
0
 
LVL 12

Accepted Solution

by:
Otta earned 200 total points
ID: 1858599
You can start SPLASH, and it starts -- correct?
When you tell SPLASH to load your file,
then it issues the "access violation" -- correct?

In that case, your file is "damaged" or "corrupt",
and trying to process it creates the problem.

I hope that you have a "backup" of it!

0
 

Author Comment

by:jaynii
ID: 1858600
Does that mean only the company who made the program can fix it??
Or is there a way i can?
Anyway the company said it is a bug and they are trying to fix it
but i was wondering if there is a way for me to?
0
 
LVL 12

Expert Comment

by:Otta
ID: 1858601
> Does that mean only the company who made the program
> can fix it?? Or is there a way i can?

Only the authors of the software can "fix" the bug.
However, it may be possible for you to "bypass" the bug.

> Anyway the company said it is a bug and they are trying to fix it,
> but i was wondering if there is a way for me to?

If you have an older "backup" version of your file,
try loading that file.  Some bugs are *VERY* dependent
on the exact content of a user's file -- your "old" file
may be slightly different, and may not trigger the bug.

Also, some packages allow you to "include" a file,
rather than "opening" a file.  If your software allows this,
try to "include" the file, into an "empty" work-space,
as a way of trying to "bypass" the problem.
0

Featured Post

WordPress Tutorial 2: Terminology

An important part of learning any new piece of software is understanding the terminology it uses. Thankfully WordPress uses fairly simple names for everything that make it easy to start using the software.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will inform Clients about common and important expectations from the freelancers (Experts) who are looking at your Gig.
CTAs encourage people to do something specific to show interest in your company, product or service. Keep reading to learn why CTAs should always be thought of as extremely important, albeit small, sections of websites.
This tutorial demonstrates how to identify and create boundary or building outlines in Google Maps. In this example, I outline the boundaries of an enclosed skatepark within a community park.  Login to your Google Account, then  Google for "Google M…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question