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WinFax Pro 8.03

Posted on 1998-07-19
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Last Modified: 2008-03-06
I have a stubborn problem w/ WinFax--
Just recently I deleted the old version 8.0 on my machine
to make room for 8.03 //the newer and supposedly "BETTER" version
However...The registry (NT 4) still contains the program
and I'm getting a prompt to load up WinFax which is not an option since it is deleted and use the autoupdate function..
Its a double whammy...
What can I do to get rid of this annoying registry entry...
I'm aware of regedit.. however I hesitate to use it b/c as we all know ...when You make revisions to the registry --
You can unexpectedly  lose NT in the process.. which can be a real catch 22!

Any suggestions on how to deal w/ this problem??
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Question by:909233
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7 Comments
 
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Expert Comment

by:stevemiller
ID: 1137515
Question?  Why didn't you uninstall the Old Winfax?  This would have deleted the registry entries.  Just deleting a Winfax directory is not going to do it anymore, like back in the DOS and 3.1 days!  Anyhow, it doesn't matter now---

To minimize the headaches with tracking down registry entries-- you can try 2 things---

1.  Go ahead and install the latest version which was created to overwrite any previous Winfax registry entries.  Essentially the pc would think you're upgrading and install the program.  The registry would now reflect your current Winfax entries.  

2.  Install the old version again and then uninstall it properly (or go ahead and install the newer version which will upgrade the older version!).  Then install the newer version.

I would opt for option 1 first, because it should just go ahead and overwrite and repair any lost registry entries.  Of course option 2 can be done in 2 ways.

Either way-- always use the uninstall function or simply do an upgrade over a previous version.

steve
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Author Comment

by:909233
ID: 1137516
Unfortunately,
This doesn't work because trying to reinstall it you get the following message:
"A recent version of WinFax Pro 8.x is already installed on
your computer.  To upgrade WinFax Pro 8.03 at no extra charge, click ok to close this dialog, start winfax, click LiveUpdate on
the help menu and follow the instructions on the screen."

The dilemma is WinFax Pro is not currently installed!!!!

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Expert Comment

by:stevemiller
ID: 1137517
Okay then, but can't you reinstall the same old version again as I stated in my answer as another option?  You reinstall the older verison and then upgrade....

Tryt it that way and I'll resubmit that answer if it works...

steve
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Author Comment

by:909233
ID: 1137518
NO--the registry still has the entry and the program is NOT there!  I need to reinstall, but I can't BECAUSE of that DIALOGUE
BOX WHICH IS COMING UP AS A RESULT OF THE FALLACIOUS REGISTRY
ENTRY!

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Expert Comment

by:Tinkerer
ID: 1137519
So, simply do a search in regedit for winfax and remove the most likely entrys.
To be safe, export the entry's and THEN remove them..
once you remove all the winfax entrys, reinstall winfax.
reimport all your registry removals, (to make sure you didn't remove something extra that shouldn't have been.
and then uninstall winfax...
long way around, but should work..

also may want to save the registry files to disk, if it does cause a problem, copy them back..

When it comes to this type of thing, patience is required.
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Author Comment

by:909233
ID: 1137520
when I tried to do an rdisk a: /s--(I wish to backup before toying with the registry)
it stated the floppy disk was full and that it put the rest of the information on c:

Several questions:
1.Is there a parameter in rdisk that would allow further compression?
2. Where are all the files located that it stored in c:?
3. Is there a simpler utility than regedit ??  
ie:  People who have nt server get to run poledit..
What is there for workstation.

Should I only be looking at Hclass_root ?? or is there other areas that I should be exploring to find symantic's unique entry...
thanks
bnt

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Accepted Solution

by:
Penfold earned 50 total points
ID: 1137521
I know it's a bit time consuming, but If you have the disks for 8.0
why not re-install it which will over write the Registry settings.
Then do a proper Uninstall, then Install 8.03
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