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Attaching a file

ttgivencej
ttgivencej asked
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Medium Priority
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Last Modified: 2010-04-08
I have outlook 97.  I have been using this with no problems for the last month.  Now I can't attach a file to a message and send it.  I am using Win 95.

When I am in the text part of the message I can attach the file, but when I send it it just hangs up.  After I attach the file I select it to see the contents it hangs up also.  If I attach the file and I select it to see properties it hangs up also.  Basically I think the pointer to the file is getting screwed up at some point.  

If I get an e-mail with an attached file it works OK, I can forward it and do everything else with it.

Also, this may or may not be related.   After a few hours of using my PC the tab key and the ctrl/tab function have been swapped, that is pressing the tab goes to the next program and ctrl/tab gives me a true tab.  I just noticed this at the same time the attach file error but I don't think they can be related.

Please help.  I'm ready to get rid of Outlook, anything else better and less buggy?

Thanks,
John
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Timothy EstesSr. Voice Engineer
CERTIFIED EXPERT

Commented:
I have half of the anser that you need. The CTL key issue is easy. The ALT key is stuck down. Bang on the ALT key for a while. This should unstick it. Happens to me all the time.

Commented:
try to wait a little bit. sometimes outlook seams to hang up, but after a while it send the email normally. i use outlook a lot and it happens to mee quite often. sometimes i wait 15 minuts to send an email with an attached file.

Author

Commented:
No, the Alt key was not stuck down.  The problem is still there.

John

Author

Commented:
I reloaded office and still had the same problem.  I then reloaded windows, then office again then it worked for a few times.  After a few hours it started locking up again on an attached file.

Author

Commented:
Once a file is attached you should be able to select it and open it, it hangs up just trying to open it without sending it.
Commented:
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Author

Commented:
I started to change the folders but decided to go with Outlook '98.  Downloaded it and it fixed my problem.  I also like the integrated directory and some other features.  OK, i'll stick
with Outlook for awhile.

Thanks for your help.
John
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