Solved

Messaging

Posted on 1998-07-26
2
120 Views
Last Modified: 2013-12-16
When trying to open a document from within "Exchange". It says "The item could not be displayed the form required to view this message cannot be displayed contact your administrator. Launching default form instead".
"It then says the command you specifed could not be carried out The action could not be completed."
0
Comment
Question by:keith021197
2 Comments
 
LVL 8

Expert Comment

by:wayneb
ID: 1757305
Your best bet is to remove exchange client and reinstall, you are missing or have corrupted forms and the only way to fix these problems is to reinstall. This will put the forms back in that are missing or corrupted.

Good Luck
0
 
LVL 1

Accepted Solution

by:
strowger earned 100 total points
ID: 1757306
re tech-net Q141337

CAUSE

       This error can occur if the FRMCACHE.DAT and FRMCACHE.BAK are missing from the WINDIR\FORMS directory. WINDIR is the
       Windows subdirectory, and FRMCACHE.DAT is the Microsoft Exchange Electronic Forms Designer cache that is used to pass
       information to Microsoft Exchange regarding message item types. FRMCACHE.BAK is a back up file to FRMCACHE.DAT that is updated
       and always contains electronic forms cache information prior to the last update.

       RESOLUTION

       Replace FRMCACHE.DAT by restoring the file to the WINDIR\FORMS directory.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A Bare Metal Image backup allows for the restore of an entire system to a similar or dissimilar hardware. They are highly useful for migrations and disaster recovery. Bare Metal Image backups support Full and Incremental backups. Differential backup…
If you get continual lockouts after changing your Active Directory password, there are several possible reasons.  Two of the most common are using other devices to access your email and stored passwords in the credential manager of windows.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now