mikeu
asked on
Outlook97 Hyperlinks
When someone sends me an e-mail with hyperlinks( url's ) in it the hyperlinks appear as plain text. If I type the hyperlink in a new message it turns blue as it should and becomes a hotlink. The urls in the message sent to me are in the correct format. ex: http://www.something.com
How can I force Outlook to convert the url's to hotlinks for received e-mail?
How can I force Outlook to convert the url's to hotlinks for received e-mail?
Drag2
When in OL click on the "?" to bring up the MS helper. Type HTML in the search field and you will get back as the first topic "Open a hyperlink in a mail message". That will tell you how to configure OL to view hyperlinks.
ASKER
The help for "Open a hyperlink in a mail message" says to click on the hyperlink!!! The problem is that the url does not become a hyperlink it stay as plain text clicking on it does not do anything. The url is in the correct format but just is not converted into a hyperlink by outlook. The only way I am able to create a valid hyperlink is to type it in a new message myself. It is the messages I receive that do not seem to work.
Does this happen with all e-mails? if not it just might be that the emails you are getting are in Plain Text and not Rich Text. if you give me your email address I'll send you a link in Rich Text as a test.
Bill
harley47@marinemwr.or.jp
Bill
harley47@marinemwr.or.jp
Tools --> Options --> Mail Format --> make sure this is Word or HTML... I know it says "send message in this format", but it will also allow you to view in that format asa well.. There ya go..
- Matt
- Matt
ASKER
Sorry if I just don't get it but when I click tools then options I do not see mail format anywhere ???? Which tab should it be under?
ASKER
Adjusted points to 300
Do you have Microsoft Word installed on your computer?
ASKER
Yes Office 97 Pro is fully installed
Should be its own tab... 3rd one over...
(You may need to download the Outlook 98 upgrade - free from Microsoft.)
(You may need to download the Outlook 98 upgrade - free from Microsoft.)
ASKER CERTIFIED SOLUTION
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ASKER
I have done that and it did not work. I guess I just have to re-install and see what happens.
HEY!!! I gave that answer A LONG time ago!!! Why did MarkGray get the points?
Ha Ha Ha
Hey Mark,
ThaT is the sign of a TRUE professional!
ThaT is the sign of a TRUE professional!
ASKER
MasseyM
You told me to do tools-options-mailformat-s
I have tried all suggestions even word as e-mail editor and nothing works! I really wanted to delete the question but that does not seem to be an option. I will be more careful in the future with the grades
sorry
Mike
You told me to do tools-options-mailformat-s
I have tried all suggestions even word as e-mail editor and nothing works! I really wanted to delete the question but that does not seem to be an option. I will be more careful in the future with the grades
sorry
Mike
Ok Listen in Word 97, under the tools menu go to auto complete and autoformat as you type, under internet and network paths as hyperlinks check the box.
actually its autocorrect plus make sure you are typing http://
ASKER
I had tried that . It always works when you type a hyperlink in a message. The problem is on received mail the hyper links are not decoded. I can send myself a message with the original hyperlink in blue and working but the received message has the hyperlink as plain text. Oh well I will re-install it this weekend my pc at work works fine with the same software so I must have something very strange going on at home. thanks for your help
mike
mike
Under Tools/autocorrect and the autoformat tab there is an option for hyperlinks and network paths.