HP-5p Scanner locks up windows 98

Got a new AMD-K6-2 HP 'puter & went to hook-up good ole' scanjet 5P scanner (which I've had for awhile), and windows 98 wouldn't get past initial splash screen.  Huh???
fosdawgAsked:
Who is Participating?
 
OttaConnect With a Mentor Commented:
It sounds like an IRQ-conflict,
which is triggered as Windows loads the Device Driver(s).
Disconnect the scanner, so that Windows will boot,
and use the Hardware Manager to see which IRQs are used,
i.e., IRQ #6 for Floppy Drive, IRQ #14 for IDE disk, etc.

Remove the device, if it is present in Control Panels.

Does the scanner have jumpers which set the IRQ it will use?
If so, change the jumpers, and re-insert the hardware,
and reboot.
0
 
fosdawgAuthor Commented:
Edited text of question
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.