We are using Reachout on a Win98 client and dialing into a Win98 remote control host over a 56Kb US Robotics modem. The remote control host is a PII-233, Micronics board, connected to a Novell 4.11 network. Log-in is fine. The connect session goes fine. When logging-out, the remote access host will lock up in the shut-down phase about 20% of the time.