Winword 97 Stack fault

Posted on 1998-08-09
Last Modified: 2006-11-17
I use mailmerged documents regularly.I am having problems with them in that whenever I try to edit a document or especially its data source I invariably get the following:-

WINWORD caused a stack fault in module WINWORD.EXE at 015f:30040c12.
 "Registers data varies but only slightly on each occasion"
Bytes at CS:EIP
50 ff 75 08 e8 88 5e 03 00 0f b7 85 fc fd ff ff
Stack dump:
"00000000" repeated 16 times.

I am running a P2 300MHz in Win 98 after upgrading from Win 95/IE4. It used to happen  infrequently before upgrading but seems to have gotten worse since. I have reinstalled Winword
Question by:arwood
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2

Accepted Solution

cmcgee earned 200 total points
ID: 1613062

Expert Comment

ID: 1613063

How much RAM do you have and how much disk space is available on your drives ?

Try shutting down all running applications and then start Word and try it to see if it still happens.


Author Comment

ID: 1613064
Dear Steve (shalbe)
I have 64Mb ram and 500Mb free on my C:drive. About 5 Gb free on D: e: and f: so guess its not that
Alan Wood

Dear cmcgee
Have down loaded the documents and will waid my way through them.
Incidentally the particular documents referv to ipv faults do stack faults come into this category
Alan Wood
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Expert Comment

ID: 1613065

Here is the article from MS KB that I saw referring to disk space/memory and stack faults. It doesn't sound like this is your problem but in case you want to look.

This article tells you how to increase the number of stack pages to reduce stack faults. It's worth a try. Easy to undo.

If this works, reopen the question and ask that I repost it as an answer. Thanks.


Author Comment

ID: 1613066
Dear Steve

I downloaded the pages and set the stacks up to 20 and the virtual memory to 200Mg on a clean partition. No change. Sorry.
It is a reproducable fault in that it happens when switching the document from Merged mode back to Field view mode or if the merged view is changed by clicking the arrow icon to change record.

Author Comment

ID: 1613067
Dear Steve(shalbe)
Your solutions did not work unfortunately.

Dear Cmcgee
I worked through 168/1/98 and found that the was suspect. I recreated it and the problem went away. However when I started to modify all went well until I started to modify the toolbars. I then got the problem back. It seems that if I put any icons alongside the menu bar The problem resurfaces.
I shall run for a while now without any on the menu bar and monitor the situation. In the meantime thanks and I allocate the points to you.
Alan Wood

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
My attempt to use PowerShell and other great resources found online to simplify the deployment of Office 365 ProPlus client components to any workstation that needs it, regardless of existing Office components that may be needing attention.
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question