Solved

Winword 97 Stack fault

Posted on 1998-08-09
6
278 Views
Last Modified: 2006-11-17
I use mailmerged documents regularly.I am having problems with them in that whenever I try to edit a document or especially its data source I invariably get the following:-

WINWORD caused a stack fault in module WINWORD.EXE at 015f:30040c12.
Registers:
 "Registers data varies but only slightly on each occasion"
Bytes at CS:EIP
50 ff 75 08 e8 88 5e 03 00 0f b7 85 fc fd ff ff
Stack dump:
"00000000" repeated 16 times.

I am running a P2 300MHz in Win 98 after upgrading from Win 95/IE4. It used to happen  infrequently before upgrading but seems to have gotten worse since. I have reinstalled Winword
0
Comment
Question by:arwood
  • 3
  • 2
6 Comments
 
LVL 7

Accepted Solution

by:
cmcgee earned 200 total points
Comment Utility
0
 
LVL 3

Expert Comment

by:shalbe
Comment Utility
arwood,

How much RAM do you have and how much disk space is available on your drives ?

Try shutting down all running applications and then start Word and try it to see if it still happens.

Steve
0
 

Author Comment

by:arwood
Comment Utility
Dear Steve (shalbe)
I have 64Mb ram and 500Mb free on my C:drive. About 5 Gb free on D: e: and f: so guess its not that
regards
Alan Wood

Dear cmcgee
Have down loaded the documents and will waid my way through them.
Incidentally the particular documents referv to ipv faults do stack faults come into this category
Regards
Alan Wood
0
Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

 
LVL 3

Expert Comment

by:shalbe
Comment Utility
arwood,

Here is the article from MS KB that I saw referring to disk space/memory and stack faults. It doesn't sound like this is your problem but in case you want to look.

     http://support.microsoft.com/support/kb/articles/q135/8/87.asp


This article tells you how to increase the number of stack pages to reduce stack faults. It's worth a try. Easy to undo.

http://support.microsoft.com/support/kb/articles/q149/0/83.asp

If this works, reopen the question and ask that I repost it as an answer. Thanks.

Steve
0
 

Author Comment

by:arwood
Comment Utility
Dear Steve

I downloaded the pages and set the stacks up to 20 and the virtual memory to 200Mg on a clean partition. No change. Sorry.
It is a reproducable fault in that it happens when switching the document from Merged mode back to Field view mode or if the merged view is changed by clicking the arrow icon to change record.
Alan
0
 

Author Comment

by:arwood
Comment Utility
Dear Steve(shalbe)
Your solutions did not work unfortunately.

Dear Cmcgee
I worked through 168/1/98 and found that the Normal.dot was suspect. I recreated it and the problem went away. However when I started to modify normal.dot all went well until I started to modify the toolbars. I then got the problem back. It seems that if I put any icons alongside the menu bar The problem resurfaces.
I shall run for a while now without any on the menu bar and monitor the situation. In the meantime thanks and I allocate the points to you.
regards
Alan Wood
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Have you ever had the experience that you had to follow 10 steps over and over again every time when you need to nicely forward an important email to your manager? Fear no more! With the help of the Quick Steps feature in Outlook 2010, your old chor…
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now