Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Xerox Able 3401

Posted on 1998-08-09
1
Medium Priority
?
374 Views
Last Modified: 2008-02-01
I have installed this network printer.  All seems ok but I do not have the option to fax from client computers to this printer.  The fax option (Fax Unit) under the printers tab is dimmed.  We do have a fax unit attached to this printer, but I am unable to select it, anyone know why?
0
Comment
Question by:deeznutz
1 Comment
 
LVL 15

Accepted Solution

by:
jrhelgeson earned 200 total points
ID: 2014674
Does the printer (copier) itself recognize that the fax unit is installed?
Usually the fax module will require a separate software faxing component to be installed in addition to just the printer driver.  The additional software handles the creation of a coverpage, phonebooks, and other advanced features.

It is  also quite possible (and more likely) that the revision of your print-driver was released before the fax capability was "perfected" and released to be sold.  It could be that your answer lies in just obtaining an updated print driver.

If this does not serve to answer your question, please reject it and we can continue troubleshooting from there.

Thank You,

JRHelgeson
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question