grayed out save password check box??

i'm trying to save my password when in my dial-up-networking connection to my isp but the save password check box is always grayed out. please shed some light!
here's what i've tried so far:
1. uninstalling dial-up-networking and reinstalling it and set up a new connection to my isp (eathlink.net using total access 2.0)= problem persist!
2. creating a second connection to my isp without using the total access software but just by using dial-up-networking = failed too!
jyeongAsked:
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dankhCommented:
Jy,

   The step by step instructions from Earthlink didn't help?  

http://help.earthlink.net/techsupport/dialers/win95/dun/html/save
_pw_unav.html


If so, try this:

Saving your Password in Dial-Up Networking:
If you are using Dial-Up Networking and find that the Save Password checkbox is grayed out (so you cannot use this feature), check to make sure that you have "Client for Microsoft Networks" listed when you double-click the Network icon in Control Panel. If it is not listed, select Add, Client, and select "Client for Microsoft Networks". When you restart your system, you should find you can now use the Save Password feature.
Update:I was sent the following additional information:
There is an easier way to do this. In the password section of control panel, simply set a password for Windows logon. If you type in a password at startup, that password will be saved on the DUN screen. This avoids having having the Network Neighborhood icon on screen, and saves disk space as well (assuming you have no need for NN to be installed). Also, under Passwords in Control Panel, under "User Profiles" I have "users can specify their own preferences" checked, and the two boxes checked under User Profile Settings. I assume this fix would work with the "All users have the same preferences" option, but I'm not sure.

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dankhCommented:
Hi,

   Give this a try:

Passwords Not Being Saved:
If you find that after you enter a password and check the "Save Password" checkbox that the password is not actually being saved, then most likely your password file has become corrupt. In the /WINDOWS folder, find the .pwl file for that user, and delete it.
The next time Windows is rebooted, a new file will be generated, and saving passwords should then work once again


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dankhCommented:
Jy,

   Here is some more info directly from Earthlink:

http://help.earthlink.net/techsupport/dialers/win95/dun/html/save
_pw_unav.html
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dankhCommented:
Jy,

   Here is some more info directly from Earthlink:

http://help.earthlink.net/techsupport/dialers/win95/dun/html/save
_pw_unav.html
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jyeongAuthor Commented:
dankh,
      it didn't work.
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jyeongAuthor Commented:
thanks! it worked this time!
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