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error message when trying to access cd-rom drive

ace008
ace008 asked
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Last Modified: 2013-12-28
everytime i try to access my cd-rom drive i get a blue screen that says " An exception 0E has occured at 0028: FB0D0CC0 in vxd ---.  This was called from 0028: C182EC68 in VXD scsihlp (03) + 00000508. It may be possible to continue normally."  Then my computer locks up.  I have a yamaha cdr4001 ide ver.  It is a cd burner.  This happend after i tryed to install a game call command and conquer.  the setup program did not work.  Please help!
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Try reinstalling the drivers.
Uninstall your resently game "C&C" and does your game support W98 OS ??

If your CDROM still doesn't work then just remove the CDROM driver from the Control Panel -> System -> Device Manager -> double-click on CDROM -> highlight the CD's driver and click the "Remove" button.

And reboot your PC, let W98 detect back your CDROM. If W98 didn't do any hardware detection then you have to do it manual by going to "Add New Hardware" located in Control Panel and follow the W98 wizard onwards.

Good luck :-)

Author

Commented:
there are no drivers currently install for this cd-rom drive.
Jason IveyLevel 3 Tech

Commented:
is there anything in your autoexec and config that is loading a TSR?
I have the same drive working with Win98 and I've seen problems with DMA being enable. For example I have not managed to get UDMA working with this drive connected and UDMA for this drive disabled ... it seems to upset the other UDMA drives (CD-ROM, 2x Hard Drive) I have.
I would remove it using device manager and then reboot and see if the re-detection figures it out. If not then remove it then power down, unplug it and reboot. It should be missing .. power off, re-connect and restart ....
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Author

Commented:
thanks alot, but i already fixed it by replaceing the "scsi1hlp.vxd" file from the win98 cdrom.
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