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Photoshop Mac to IBM JPEG steps?

Posted on 1998-08-13
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Last Modified: 2010-04-03
How should a Mac user save a JPG & email it, so I can see it on my Win3.1 machine?

Currently, we are saving it at 72 dpi RGB, JPG, Baseline Optimization.

Right now IExplorer can not open the file. Even if I save it and rename with with JPG ext. So I downloaded a shareware JPG viewer. It opens the file but displays nothing.

Someone told me the Mac may be saving the Thumbnail, and that may be causing a problem... I have no idea.

Any suggestions welcome!
Thanks, T.
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Question by:tevia
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10 Comments
 

Author Comment

by:tevia
ID: 1116076
Edited text of question
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Accepted Solution

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Undertow earned 300 total points
ID: 1116077
What version of PhotoShop you using?  Version 4 has no problems between Mac Binary and PC format, regardless of platform, size, bit depth, etc.  I would guess if you are going from v4 to v3, you are going to run into some problems, especially since you are going newer to older, as well as cross platform.  My suggestion is to either upgrade to PhotoShop 4, or acquire DataViz's Mac Opener.  It's a great Cross platform converter for both to and from PC to MAC and Vice-Versa.  I think you can snarf if form tucows.com.  Definately don't save the thumbnail though.
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Author Comment

by:tevia
ID: 1116078
The Mac is using a brand new version of Photoshop. I do not know what as I am the PC user.

I am using Internet Explorer 3.0 to view the supposed JPEG created on the above Mac.

What do you mean Mac Binary? Is JPEG not a cross platform format? Is the Mac supposed to save the JPEG with some Mac Binary setting? Is that a Photoshop option? Thanks, Tevia
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Expert Comment

by:Undertow
ID: 1116079
JPG is a universal format.  It reallys doesn't matter if you are using mac, PC, Linux, Unix, or whatever.  Have you made sure the file isn't corrupted, or just didn't save right?  Try saving into a totally different directory.  It sounds stupid, but I've heard stranger things.  You need to make sure that you are actually saving a .JPG, not something that is just named as a .JPG.  
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Author Comment

by:tevia
ID: 1116080
Do you know the specific Macintosh Photoshop settings and or defaults to set when creating and saving a JPEG that will be emailed to either an IBM user or placed in html for a web page? Must the image be saved without the thumbnail? I've read about a header record that may cause problems.
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Expert Comment

by:Undertow
ID: 1116081
what exactly have you tried?  All you have to do is save a copy as a .jpg and use Baseline Standard.  Are you sure you are actually saving it as a .JPG, and not just giving it the .jpg extension?  You have to actually save out as the .JPG compression.
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Expert Comment

by:jcisne
ID: 1116082
Had you checked the settings of the e-mail?
In the file transfer protocol, you should choose base 64.
Just change it and try to send the jpg again.
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Expert Comment

by:Undertow
ID: 1116083
have you checked out the color mode?  I found out by accident the other day that if the color mode is in CMYK, IE is going to say "can't find it" or "it sucks, wont' show it to you"  so make sure the color mode is in RGB, or indexed color for that matter.  But if it's in CMYK, it's not going to work.  Netscape will view the image, but poorly.
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Author Comment

by:tevia
ID: 1116084
Thanks for your continued help. Color was RGB already. I still can't view, even from other mac's. Any graphic sent from a Mac comes into my IE with an extension of SIT.
I'm giving up. Thanks ya'll.

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Expert Comment

by:Undertow
ID: 1116085
you are manually giving it the proper file extension as you save it out as a .jpg, right?  Like, actually naming it "bob.jpg" as opposed to just "bob"....
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