[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

PRINTER DOESNT COMMUNICATE

Posted on 1998-08-14
3
Medium Priority
?
192 Views
Last Modified: 2010-04-12
MY HP DESKJET 693 ISN'T PRINTING ANY LONGER
I'VE CALL HP TECHNICAL SUPPORT THERE ISN'T ANY THING WRONG WITH THE PRINTER.  I'VE CHECKED ALL CABLE ALSO.
I'VE NOTICE IN THE DEVICE MANAGER UNDER COMMUNICATION PORT & PRINTER PORT THEIR IS A YELLOW EXCLAIMATION NEXT TO EACH PORT. HOW CAN I GET IT TO PRINT AGAIN.  THANKS
0
Comment
Question by:1222
3 Comments
 
LVL 8

Expert Comment

by:wayneb
ID: 2014700
List what is under these device manager for ports, printer port
does it say that there is a conflict with another device.  Give as many details as possible. We will make this work again, but first I need to have some more info from you
0
 

Expert Comment

by:fede
ID: 2014701
Seems difficult to have conflicts if no other HW has been installed....
You could try to uninstall the LPT from the control panel and reinstall it........takes 5 minutes...worth a try.

Do you also have the sign near the COM ports?
0
 
LVL 8

Accepted Solution

by:
Answers2000 earned 400 total points
ID: 2014702
Highlight the port in Device Manager.  Click Properties.

1. On the General tab, check  that "Disable in this hardware profile" is not ticked (untick it if is and press OK to correct the problem).  I don't think it's this as you'd probably get a red X rather than the yellow exclamation mark, but it's worth checking.

2. On resources tab, check that the box near the bottom says "No conflicts".  If it says something else then
(i) if "use automatic settings" is not ticked, tick it and press OK.  Then go back into the resources tab and check again
(ii) if "use automatic settings" was already ticked then untick it, and try changing the interrupt/port address, then click OK
If still getting problems repeat 2 until the General tab says "No conflicts"


0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question