Link to home
Start Free TrialLog in
Avatar of GreatOne
GreatOne

asked on

PC Modem and COM Port

I upgraded my laptop from Win95 to Win98. One device i have installed is a PC Card Modem. I went to use AOL, and it couldn't find the modem. SO i went into Control Panel->System->Device manager->Modems. I looked at the properties for the PC card modem and noticed it is setup on COM5. AOL only recognizes COM1-4. So how do I make the PC Card use another port?
Avatar of Otta
Otta

From that MODEM panel, can you "override", and select COM4 ?
GreatOne,

  Two options:

1) open up the help file and do a search for Com ports--and if you can, the help file will tell you how to change the Com ports.

OR

2)  Remove the modem and its drivers from the devices tab and reinstall it using the Add New... option and manually select the modem yourself (don't let windows do it) and pick the Com port you want it to reside on.  

PLEASE REWARD THE POINTS ACCORDINGLY.
Great,

   Also, check the Pcmcia icon in the Control Panel and see if it will allow you to alter the Com Port.
Avatar of GreatOne

ASKER

Otta,
I can't just override and select another port.

Dankh,
I tried using the Add New... and it only allowed me to select COM1. I tried that but no communications programs find it. It has to be COM4. In the PCMCIA box, there were no options to change anything. It just told you what device was in what slot.
Any other ideas?
Great,

   I though AOL works with Coms 1 to 4?  Check your control panel/devices to see why the other Com ports can't be used.  I am guessing other devices are using them and windows directs the modem to the free Com ports.  And that is strange, most modems prefer Com 1.  

One more thing--where did you get AOL??  If you downloaded it off the Web, uninstall that version and delete it.  Windows 98 is picky about which AOL version it uses and it has to be the one on the Windows 98 CD.

Also, i haven't used AOL for quite sometime, but i believe there are options to manually select the com port in which your modem resides.  That is, you don't have to let AOL find your modem for you.

Tell me if this helps.
ASKER CERTIFIED SOLUTION
Avatar of wardog
wardog

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial